Front Office Support Associate

2 days ago


Virginia Beach, Virginia, United States miaar Full time
Front Office Support Associate Job Description

miaar is looking for a highly organized and detail-oriented individual to fill the role of Front Office Support Associate. As a core member of our front desk team, you will provide essential support services to patients, visitors, and healthcare staff.

Responsibilities
  • Respond to incoming calls, messages, and emails from patients and providers
  • Process and manage patient registration, billing, and insurance claims
  • Coordinate appointment scheduling, confirmation, and reminders
  • Update and maintain patient records, accurately documenting interactions and preferences
  • Monitor and resolve account discrepancies, communicate with patients as needed
  • Maintain confidentiality and adhere to organizational policies and procedures
Requirements
  • Excellent communication, problem-solving, and organizational skills
  • Proven ability to multitask, prioritize tasks, and manage competing demands
  • Familiarity with medical terminology, coding, and record-keeping principles
  • Strong analytical and critical thinking skills
Salary Range

$40,000 - $55,000 per year, based on experience and qualifications



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