Medical Front Desk Coordinator

1 week ago


Virginia Beach, Virginia, United States Tidewater Physicians for Women Full time
Role Overview

Tidewater Physicians for Women is a leading healthcare provider in Virginia, offering comprehensive care to women of all ages. We are seeking a skilled Medical Front Desk Coordinator to join our team.

About the Role

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience, with opportunities for professional growth and development. As a Medical Front Desk Coordinator, you will be responsible for providing exceptional patient service, managing front desk operations, and working closely with our medical staff to ensure seamless patient care.

Key Responsibilities
  • Provide outstanding patient service, addressing their needs and concerns in a professional and empathetic manner.
  • Manage front desk operations, including scheduling appointments, handling patient inquiries, and maintaining accurate records.
  • Work collaboratively with our medical staff to ensure timely and efficient patient care, communicating effectively to address any issues or concerns.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Participate in quality improvement initiatives, suggesting ways to enhance patient satisfaction and operational efficiency.
Requirements
  • High school diploma or equivalent required; post-secondary education an asset.
  • Minimum 1 year of experience in a medical office setting, preferably as a receptionist or coordinator.
  • Excellent communication, interpersonal, and organizational skills, with the ability to work independently and as part of a team.
  • Proficiency in computer applications, including Microsoft Office and electronic medical records systems.
  • Able to maintain a high level of accuracy and attention to detail, with a strong focus on customer satisfaction.
What We Offer
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a positive impact on the lives of our patients and contribute to the success of our organization.


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