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Front Desk Representative

1 month ago

North Tonawanda, New York, United States SYNERGY NUTRITION & WELLNESS Full time
Job Summary

We are seeking a highly skilled and service-oriented Front Desk Representative to join our team at Synergy Nutrition & Wellness. As a Front Desk Representative, you will be our patients' first point of contact, providing an exceptional experience from the moment they arrive.

Responsibilities
  • Greet patients warmly and provide a positive first impression
  • Answer phone calls and schedule appointments with ease
  • Assist patients with paperwork, including new patient intake forms
  • Maintain a clean and inviting environment, ensuring a comfortable experience for all
  • Provide exceptional customer service, addressing patient needs and concerns
Qualifications
  • One or more years of experience in a receptionist or similar role, with a strong work ethic and positive attitude
  • Excellent communication skills, with a commitment to customer service
  • Familiarity with computers and scheduling software, such as Medent, MindBody, Wellness Living, and Holistic Notes
  • Strong multi-tasking skills, with the ability to prioritize tasks and manage time effectively
  • A passion for holistic health and a desire to make a positive impact on patients' lives
What We Offer

As a Front Desk Representative at Synergy Nutrition & Wellness, you will enjoy a competitive salary, flexible schedule, and a comprehensive benefits package, including paid time off and ongoing training opportunities.