Help Desk Support Specialist

1 week ago


Denver, Colorado, United States Speridian Technologies Full time
Job Description:

The Service Desk Specialist/Live Chat Agent plays a critical role in ensuring the smooth operation of our my Colorado application. We are seeking a highly motivated individual who is passionate about technology and committed to delivering exceptional support to our users.

Key Responsibilities:

  • Provide timely and effective assistance to users via live chat and phone
  • Troubleshoot and resolve technical issues in a professional and courteous manner
  • Collaborate with internal teams to resolve complex issues and improve overall user experience
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Local to Denver, CO
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong technical skills and knowledge of IT systems

About Speridian Technologies:

Speridian Technologies is a leading provider of IT solutions and services. We are committed to delivering exceptional support to our users and providing a positive work environment for our employees.



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