Veterinary Front Desk Coordinator

2 weeks ago

Culver City, California, United States Southern Veterinary Partners Full time
About the Role

Southern Veterinary Partners is seeking a highly organized and compassionate Veterinary Receptionist to join our team. As a key member of our hospital staff, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities
  • Manage front desk operations, including scheduling appointments, handling client inquiries, and processing payments.
  • Maintain accurate and up-to-date client and pet records, including medical history and treatment plans.
  • Assist veterinarians and veterinary technicians with administrative tasks, such as preparing medical records and communicating with clients.
  • Provide excellent customer service, responding to client concerns and resolving issues in a professional and courteous manner.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Collaborate with other hospital staff to ensure seamless communication and a positive patient experience.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a veterinary hospital or animal care setting highly desirable.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, veterinarians, and other hospital staff.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to work a variety of shifts, including weekends and holidays.
Benefits
  • Competitive hourly rate, ranging from $15.35 to $25.70 per hour, based on experience.
  • Health care plan, including medical, dental, and vision coverage.
  • Retirement plan, including 401(k) matching.
  • Life insurance, including basic, voluntary, and AD&D coverage.
  • Short-term disability coverage.
  • Paid time off, including vacation and public holidays.
  • Opportunity to advance your career and grow with a dynamic and rapidly expanding organization.

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