Customer Service Representative, Marlboro East, Part-Time, Onsite
3 weeks ago
We are seeking a highly skilled and customer-focused Member Service Representative to join our team at DCU Inc. in Marlboro East. As a key member of our team, you will be responsible for providing exceptional service to our members, identifying their financial needs, and helping them achieve their financial goals.
Key Responsibilities- Member Service: Build strong relationships with members, identify their financial needs, and provide personalized service to meet their goals.
- Product Knowledge: Understand and explain all DCU products and services, including loans, accounts, and Notary Public services.
- Teller Transactions: Accurately process teller transactions, assist with end-of-day balancing, and perform other job-related duties as assigned.
- Efficiency and Process Improvement: Continuously identify and submit ideas for efficiency and process improvements.
- Education: High School diploma or equivalent.
- Experience: 1-3 years of related experience.
- Skills: Verbal communication skills, technical skills (Word, Excel, Email), and bilingual skills a plus.
DCU Inc. is the largest credit union headquartered in New England, serving over one million members in all 50 states. We strive to make DCU a great place to work with an excellent work-life balance and a community that cares.
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Marlborough, Massachusetts, United States DCU Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Marlboro East. As a key member of our team, you will be responsible for providing exceptional customer service, identifying member needs, and helping members achieve their financial goals.Key ResponsibilitiesIdentify and address member needs by building strong...
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