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Customer Service Representative

1 month ago

Marlborough, Massachusetts, United States Savers | Value Village Full time
About Savers | Value Village

Savers | Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.

Job Title: Customer Service Associate

We are seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for creating an awesome experience for our customers, donors, and other team members.

Key Responsibilities:
  • Provide exceptional customer service and support to customers and donors
  • Process donations and maintain a clean and organized store environment
  • Work collaboratively with the sales team to achieve sales goals and objectives
  • Participate in visual merchandising and store displays to create an engaging shopping experience
  • Assist with opening and closing procedures, including counting and reconciling cash and credit card transactions
What We Offer:
  • Comprehensive training and development opportunities
  • A competitive hourly rate and opportunities for advancement
  • A fun and dynamic work environment with a team-oriented culture
  • Opportunities to make a positive impact on the community through our reuse and recycling efforts
Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and interpersonal skills
Why Join Our Team?

At Savers | Value Village, we are passionate about creating a positive impact on the environment and our communities. We offer a fun and dynamic work environment, opportunities for advancement, and a competitive hourly rate. If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.