Customer Service Representative

4 weeks ago


Marlborough, Massachusetts, United States Andvaris Inc Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Specialist. As a key member of our organization, you will be the primary point of contact for our clients, providing exceptional service and support to ensure their needs are met.

Key Responsibilities
  • Handle inbound calls from customers, researching and resolving loan-level inquiries in hazard insurance, mortgage banking, and property loss.
  • Listen to customers' concerns, show empathy, and resolve their issues in a timely and professional manner.
  • Take the initiative to understand customers' current challenges, solve them, and proactively help them avoid future challenges.
  • Participate in special projects, assume new responsibilities, and adjust priorities as requested.
Requirements
  • Strong attention to detail and excellent verbal, written, and listening skills.
  • Love talking to people and ability to WOW customers on every call.
  • Relentless drive to own customers' problems and resolve them.
  • Ability to adapt well to change and work well in a fast-paced work environment.
  • Ability to think outside the box to resolve problems and multi-task using technology.
  • Minimum high school diploma or GED, and 1 year of work experience required. College degree with 0-1 year of work experience preferred.
What We Offer

We provide a robust paid training environment that enables you to learn the business, systems, policies, and most importantly, how to effectively engage and resolve customer challenges. Our training will be a combination of classroom, online, and side-by-side observations.



  • Marlborough, Massachusetts, United States Domino's Franchise Full time

    About the RoleWe're on the hunt for a talented Customer Service Representative to join our dynamic team at Domino's Pizza. As a key member of our crew, you'll be responsible for delivering exceptional customer experiences, ensuring our customers receive the best possible service.As a Customer Service Representative, you'll have the opportunity to grow with...


  • Marlborough, Massachusetts, United States St. Mary's Credit Union Full time

    Job DescriptionSt. Mary's Credit Union is seeking a highly skilled and customer-focused individual to join our team as a Member Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met and exceeded.Key Responsibilities:Represent the credit union in a...


  • Marlborough, Massachusetts, United States Goldfish Swim School - Marlborough Full time

    Job Title: Front Desk Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Customer Service Representative. As the first point of contact for potential and current Goldfish customers, you will be responsible for presenting a positive image for the company and promoting...


  • Marlborough, Massachusetts, United States Savers | Value Village Full time

    Customer Service Associate RoleAt Savers / Value Village, we're looking for a Customer Service Associate to join our team. As a Customer Service Associate, you'll be responsible for creating an awesome experience for our customers, donors, and other team members. You'll work in a fast-paced environment, handling customer inquiries, resolving issues, and...


  • Marlborough, Massachusetts, United States Savers | Value Village Full time

    About UsSavers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Job SummaryWe are seeking a Customer Service Associate to create an awesome experience for...


  • Marlborough, Massachusetts, United States Walgreens Full time

    Key Responsibilities:• Deliver exceptional customer service and create a welcoming store environment.• Process transactions accurately and efficiently on the cash register.• Provide customers with product recommendations and promote sales of featured items.About the Role:As a Customer Service Associate at Walgreens, you will be an integral part of our...


  • Marlborough, Massachusetts, United States Savers | Value Village Full time

    About Savers | Value VillageSavers | Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.Job Title: Customer Service AssociateWe are seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for creating an awesome experience...


  • Marlborough, Massachusetts, United States Suburban Propane Gas Corporation Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Suburban Propane Gas Corporation. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key...


  • Marlborough, Massachusetts, United States Savers | Value Village Full time

    About UsSavers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Our MissionWe redirect billions of pounds of used items away from landfills and onto our...


  • Marlborough, Massachusetts, United States Home Depot Full time

    Position Overview:Retail Associates are essential in delivering outstanding customer experiences.Efficiently manage transactions with precision.Oversee the Self-Checkout section to ensure smooth operations.Enhance product knowledge to better assist customers and recognize sales potential.Reduce inventory loss by following established guidelines.Support...


  • Marlborough, Massachusetts, United States Walgreens Full time

    Job Summary:We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will be responsible for delivering exceptional customer service, providing accurate and efficient pharmacy services, and maintaining a clean and organized store environment.Key...


  • Marlborough, Massachusetts, United States Finish Line Full time

    Job Summary: As a Store Associate at Finish Line, you will be responsible for performing sales and customer service responsibilities, including cashiering, stockroom upkeep, and maintaining company standards regarding personal sales metrics.Key Responsibilities:Provide exceptional customer service and sales support to customersProcess transactions accurately...


  • Marlborough, Massachusetts, United States JD Sports Full time

    Key Responsibilities:As a Store Associate at JD Sports, you will be responsible for providing exceptional customer service and sales support. Your duties will include:Performing sales and customer service tasks to meet and exceed sales targetsAssisting with cashiering, stock room upkeep, and store upkeep as neededHelping customers have the best experience...


  • Marlborough, Massachusetts, United States DCU Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Marlboro East. As a key member of our team, you will be responsible for providing exceptional customer service, identifying member needs, and helping members achieve their financial goals.Key ResponsibilitiesIdentify and address member needs by building strong...


  • Marlborough, Massachusetts, United States Extended Stay Full time

    As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to their requests with diligence, and providing reasonable accommodations when needed.Additionally, you will be responsible for processing reservations,...


  • Marlborough, Massachusetts, United States Suburban Propane Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Service Center Manager to lead our team in achieving exceptional customer satisfaction and business growth. The ideal candidate will have a strong background in business operations, customer service, and leadership.Key Responsibilities:Manage the day-to-day operations of the Customer...


  • Marlborough, Massachusetts, United States Connect America Full time

    About the RoleAt Connect America, we're committed to providing exceptional service to our customers and partners. As a Program Services Senior Customer Service Specialist, you'll play a critical role in responding to and servicing requests from multiple Program Partners.As the first point of contact for our life-saving Lifeline products, you'll utilize your...


  • Marlborough, Massachusetts, United States DCU Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at DCU Inc. in Marlboro East. As a key member of our branch team, you will be responsible for providing exceptional service to our members, identifying their financial needs, and helping them achieve their goals.Key ResponsibilitiesMember Service:...


  • Marlborough, Massachusetts, United States DCU Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at DCU Inc. in Marlboro East. As a key member of our team, you will be responsible for providing exceptional service to our members, identifying their financial needs, and helping them achieve their financial goals.Key ResponsibilitiesMember...


  • Marlborough, Massachusetts, United States Resort Lifestyle Communities Full time

    Key Responsibilities:Provide exceptional customer service to Residents and GuestsAssist with administrative tasks, marketing, and event planningSupport dining room operations during peak hoursPerform various tasks to ensure a smooth and enjoyable experience for Residents and GuestsAbout Us: Resort Lifestyle Communities is a leading provider of resort-style...