Patient Registration Associate

2 weeks ago


Marietta, Georgia, United States Randstad Full time

Position Overview:
We are seeking a dedicated healthcare professional for the role of Patient Access Specialist. This position involves engaging with patients in various departments to facilitate their registration process. You will be responsible for collecting demographic information and verifying insurance details while documenting all interactions in our electronic health record system.

Key Responsibilities:

  • Handle a significant volume of incoming calls daily.
  • Conduct patient registration efficiently.
  • Gather and confirm patient demographics to ensure accurate billing and insurance processing.
  • Verify insurance coverage and discuss copayment details with patients.
  • Interview patients or their representatives to collect necessary information for billing purposes.
  • Perform thorough screenings for Medicare, Medicaid, and managed care patients to confirm eligibility and pre-certification requirements.
  • Input data accurately into the electronic registration platform.
  • Complete financial evaluation forms as needed.
  • Maintain knowledge of healthcare financial assistance programs and their eligibility criteria.

Required Skills:

  • Experience in patient registration and call center support.
  • Knowledge of health insurance policies and patient demographics.
  • Familiarity with HIPAA regulations and electronic health records (EHR).
  • Strong written and verbal communication skills.
  • Proficient in telephone etiquette and active listening.
  • Basic computer and software skills.
  • Experience in patient financial services.

Qualifications:

  • Minimum of 2 years of relevant experience.
  • Experience level: Experienced.

Randstad is committed to connecting talented individuals with leading organizations. Our dedicated team will work closely with you to align your skills and qualifications with suitable job opportunities. We pride ourselves on providing equal employment opportunities and accommodating all applicants throughout the hiring process.

Compensation:
The salary for this position will be determined based on various factors, including education, work experience, and specific job responsibilities. Randstad also offers a comprehensive benefits package, which includes health coverage, an incentive program, and 401K contributions, subject to eligibility.



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