Technical Support Representative
7 days ago
We are seeking a highly skilled Customer Service Technical Support Representative to join our team at edgecomputingassociation. As a key member of our customer support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Responsibilities- Process inbound calls to the point of resolution, including customer inquiries, complaints, and requests for technical support.
- Adapt and effectively utilize various internal computer applications to resolve customer issues.
- Maintain strong, open communication with colleagues, supervisors, and managers to ensure seamless customer support.
- Adhere to all departmental and company policies to ensure a high level of customer satisfaction.
- Prior customer service and/or troubleshooting experience in a call center environment is preferred (minimum of 12 months).
- College degree and/or combination of education and experience also accepted.
- Functional knowledge of Microsoft Outlook.
- Excellent written and communication skills.
- Ability to multi-task and work in a fast-paced environment.
- Highly productive with minimal guidance or supervision.
- Solves problems by gathering information and evaluating options.
- Has excellent attendance and completes quality work on time.
- Bilingual candidates (Spanish) are a plus and eligible for differential pay.
- A competitive salary and benefits package.
- A fun and dynamic work environment.
- Opportunities for growth and professional development.
- A recognition program that rewards outstanding performance.
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Customer Support Technical Specialist
7 days ago
Fort Worth, Texas, United States edgecomputingassociation Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Technical Support Representative to join our team at edgecomputingassociation. As a key member of our customer support team, you will be responsible for providing exceptional customer service and technical support to our clients.ResponsibilitiesProcess inbound calls to the point of...
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Technical Support Specialist
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Fort Worth, Texas, United States edgecomputingassociation Full timeJob SummaryWe are seeking a highly skilled Customer Service Technical Support Representative to join our team at edgecomputingassociation. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key...
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Fort Worth, Texas, United States McLane Intelligent Solutions Full timeTechnical Support EngineerAre you enthusiastic about technology and dedicated to enhancing business operations through effective IT solutions? McLane Intelligent Solutions (MIS), a dynamic IT service provider in Central Texas, is in search of a Technical Support Engineer to facilitate the management and upkeep of our clients' IT infrastructures.About Us:MIS...
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