Technical Support Specialist
2 weeks ago
Position: Deskside Support Technician
Contract Type: 6 Month Contract to Hire
Location: Fort Worth, Texas
Compensation: $20+ per hour
Essential Qualifications:
Minimum of 1 year experience in a technical support or deskside role
Excellent communication abilities and a friendly demeanor
Familiarity with ticketing systems, specifically ServiceNow
- Bachelor's Degree
- Fundamental knowledge of network and server support
Preferred Qualifications:
- Experience with Dell hardware
- Knowledge of SCCM
- Experience in reimaging systems
Daily Responsibilities:
Insight Global is in search of a Help Desk/Infrastructure Support Technician in the Fort Worth area. This role involves providing infrastructure support and assisting internal staff with technical challenges. The technician will utilize ServiceNow for ticket management, deploy hardware, and resolve incoming support requests. The position requires on-site work five days a week, focusing on delivering technical assistance to the division as required.
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