Client Success Engineer

2 weeks ago

Plano, Texas, United States Experis Full time
Position Overview:
Our esteemed client in the cybersecurity sector is on the lookout for a Client Success Engineer to enhance their team.

Job Title:
Client Success Engineer - Next Generation Firewall (NGFW)

Location:
Hybrid

Role Responsibilities:

Gain an in-depth understanding of Next Generation Firewall (NGFW) technologies, offering technical support to clients and partners to maximize the effectiveness of our solutions.

Engage with various teams, including Product and Engineering, to aid in the development, integration, and execution of network security and endpoint solutions.

Serve as a client advocate, guiding upgrade choices by recommending stable code versions and pinpointing relevant use cases.

Assist clients in identifying suitable releases for upgrades to effectively meet their security goals.

Collaborate closely with account teams to support the delivery of a high-touch service strategy, technical account plan implementations, and product-level success strategies.


Qualifications:

• A degree in STEM fields such as Computer Science, Engineering, or Networking.
• Proficient understanding of JIRA and JQL is essential.
• Familiarity with scripting languages like Python is highly advantageous.

• Basic knowledge of network security principles, coupled with a strong eagerness to learn and develop expertise in Palo Alto Networks NGFW security platforms.

• Awareness of Enterprise network products and a genuine interest in expanding knowledge in network security.

• Fundamental understanding of Windows, Mac, and Linux operating systems.


If this opportunity aligns with your career aspirations, we encourage you to explore further with us. We look forward to connecting with you.

About Experis:
Experis, a part of ManpowerGroup, is a leading global workforce solutions provider that assists organizations in navigating the evolving landscape of work by sourcing, assessing, developing, and managing the talent necessary for success.

We create innovative solutions for numerous organizations annually, delivering skilled talent while facilitating meaningful employment for millions across various industries and skill sets.

Our family of brands – Experis, Manpower, Talent Solutions, and Jefferson Wells – generates significant value for candidates and clients in over 75 countries and territories, with a legacy spanning more than 70 years.

We are consistently recognized for our commitment to diversity, being acknowledged as a top workplace for Women, Inclusion, Equality, and Disability. In 2022, Experis was honored as one of the World's Most Ethical Companies for the 13th consecutive year, reinforcing our reputation as the preferred brand for in-demand talent.

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