Box Office Associate

4 days ago


Falls Church, Virginia, United States The State Theatre Full time
Job Description

The State Theatre is a renowned live music venue in the Washington DC metro area, seeking a skilled Box Office Attendant to join their team.

As a Box Office Attendant, you will be responsible for selling tickets to customers over the phone and in person, fielding all phone calls that come to the venue, and answering customer questions. You will be the first point of contact for customers, so a friendly and outgoing attitude is essential.

Key responsibilities include:

Managing ticket sales and refunds using the in-house ticketing system

Coordinating with security, marketing, and floor staff on show days

Taking and organizing reservations for the venue's VIP space

Responding to customer inquiries by phone and email

Maintaining a high level of customer service and ensuring a positive experience for all customers

Applicants should have strong organizational skills, a love of live music, and be available to work afternoons and some weekend nights.


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