Enterprise Client Success Manager
4 days ago
As an Enterprise Client Success Manager at Editech Staffing, you will play a critical role in cultivating and expanding long-term, strategic partnerships with Enterprise clients. Your deep understanding of their business challenges will position you as a trusted advisor, enabling you to deliver tailored AI solutions that propel their growth and innovation.
Key Responsibilities:- Cultivate Strong Partnerships: Develop and sustain impactful relationships with executives and key decision-makers at our Enterprise clients, positioning yourself as a vital partner in their success.
- Be the Strategic Advisor: Gain an in-depth understanding of each client's unique business and technical needs to provide tailored AI solutions that meet their strategic goals and deliver measurable outcomes.
- Drive Growth and Innovation: Identify and pursue opportunities for expanding services with existing clients, leveraging your insights to recommend enhancements that drive both revenue growth and increased service utilization.
- Educational Background: Bachelor's degree in Business Administration, Communication, or a related field; or equivalent experience.
- Professional Experience: 2+ years of experience in managing client relationships and delivering complex technology solutions in Enterprise IT or Data Science sectors.
- Relationship Building: Proven success in establishing and maintaining strong relationships with executives and decision-makers.
- Technical Acumen: Ability to understand and communicate complex systems and business processes to both technical and non-technical stakeholders.
- Industry Knowledge: Insight into the challenges and opportunities faced by Enterprise businesses in the digital era.
- Leadership Skills: Experience leading change with cross-functional teams in dynamic, results-driven environments.
- Communication Excellence: Outstanding communication, presentation, and interpersonal skills.
- Professional Attributes: Disciplined, organized, and operates with integrity and humility.
- Analytical Ability: Strong problem-solving and analytical skills, with keen emotional intelligence.
- Resilience and Flexibility: Ability to thrive under pressure, manage multiple priorities, and adapt to changing demands.
- Change-Oriented: Energetic, proactive, and comfortable in a high-performance, entrepreneurial environment.
Editech Staffing is an equal opportunity employer and welcomes applications from diverse candidates.
Completion of I-9, verifying US work authorization Required.
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