Current jobs related to Front Desk Specialist - Steamboat Springs, Colorado - Vacasa

  • Front Desk Representative

    4 weeks ago

    Steamboat Springs, Colorado, United States One Steamboat Place Full time

    Job Title: Front Desk AgentAt One Steamboat Place, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and owners, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Provide friendly and efficient front desk...

  • Front Desk Representative

    4 weeks ago

    Colorado Springs, Colorado, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join their team. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Greet and welcome guests, providing a warm and friendly welcome to...

  • Front Desk Supervisor

    3 weeks ago

    Colorado Springs, Colorado, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is responsible for providing exceptional customer service to all guests, ensuring a seamless and enjoyable experience throughout their stay. This role requires a high level of attention to detail, effective communication skills, and the ability to work well under pressure.Key ResponsibilitiesCustomer Service: Provide...

  • Front Desk Hospitality Specialist

    4 weeks ago

    Pagosa Springs, Colorado, United States The Springs Resort Full time

    Front Desk Agent Opportunity at The Springs ResortWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Springs Resort. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities: Greet and...

  • Front Desk Supervisor

    4 weeks ago

    Colorado Springs, Colorado, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring seamless front desk operations. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk Manager in managing...

  • Front Desk Staff Assistant

    3 weeks ago

    Colorado Springs, Colorado, United States Highgate Hotels Full time

    Job Title: Front Desk Staff AssistantAt Highgate Hotels, we are seeking a highly skilled and attentive Front Desk Staff Assistant to join our team. As a Front Desk Staff Assistant, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Provide attentive and courteous service to...

  • Front Desk Representative

    4 weeks ago

    Colorado Springs, Colorado, United States TownePlace Colorado Springs South Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at TownePlace Colorado Springs South. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay for our guests.Key ResponsibilitiesRegister guests and handle...

  • Front Desk Supervisor Position

    4 weeks ago

    Colorado Springs, Colorado, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth and efficient front desk operation. This role requires a strong ability to multitask, work well under pressure, and maintain a positive attitude in a fast-paced environment.ResponsibilitiesAssist the Front Desk...

  • Front Office Director

    4 weeks ago

    Steamboat Springs, Colorado, United States Resort Group Full time

    Job SummaryWe are seeking a seasoned hospitality professional to lead our Front Office team at Resort Group in Steamboat Springs, CO.Key Responsibilities:Develop and maintain exceptional guest service standards in front desk, bell service, and shuttle operations.Oversee all front office and shuttle department activities, setting policy and reviewing...

  • Front Desk Operations Manager

    4 weeks ago

    Colorado Springs, Colorado, United States Garden of the Gods Resort and Club Full time

    Job DescriptionAt Garden of the Gods Resort and Club, we are seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our Front Office team, you will be responsible for ensuring the highest standards of guest satisfaction and quality service.Key Responsibilities:Oversee the daily operations of the Front Desk team to...

  • Front Desk Supervisor

    3 weeks ago

    Colorado Springs, Colorado, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is responsible for providing exceptional guest service and ensuring a smooth check-in and check-out process. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.ResponsibilitiesAssist the Front Desk Manager with daily operations and...

  • Front Desk Manager OEM

    4 weeks ago

    Glenwood Springs, Colorado, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Manager OEM is responsible for providing exceptional customer service and ensuring a seamless guest experience. This role requires a high level of attention to detail, effective communication skills, and the ability to work well under pressure.ResponsibilitiesRespond to guest requests, problems, and complaints in a timely and...

  • Front Desk Representative

    4 weeks ago

    Colorado Springs, Colorado, United States Surgery Partners Full time

    Job SummaryThe Front Desk / Patient Services Representative performs a variety of administrative tasks to ensure the smooth operation of the front office. This includes greeting patients, checking them in, and verifying their insurance information. The ideal candidate will have excellent communication skills and be able to work in a fast-paced...

  • Front Desk Receptionist

    3 weeks ago

    Colorado Springs, Colorado, United States Jobs for Humanity Full time

    Job Title: Front Desk ReceptionistJobs for Humanity is collaborating with Upwardly Global and Ridgeline Nails to build an inclusive and just employment ecosystem.We support individuals coming from all walks of life.Company Name:Ridgeline NailsJob DescriptionWe are seeking a Front Desk Receptionist to join our team at Ridgeline Nails in Colorado Springs,...

  • Front Desk Agent Representative

    3 weeks ago

    Pagosa Springs, Colorado, United States The Springs Resort Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and experienced Front Desk Agent to join our team at The Springs Resort. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling check-ins and checkouts, and ensuring a smooth and efficient experience for our guests.Key Responsibilities:Provide attentive...

  • Night Audit Front Desk Associate

    4 weeks ago

    Glenwood Springs, Colorado, United States Comfort Inn & Suites Full time

    Job Title: Night Audit Front Desk AssociateAt Comfort Inn & Suites, we are seeking a highly skilled and detail-oriented Night Audit Front Desk Associate to join our team. As a Night Audit Front Desk Associate, you will be responsible for ensuring the smooth operation of our front desk during the night shift, providing exceptional guest service, and...

  • Front Desk Manager OEM

    3 weeks ago

    Glenwood Springs, Colorado, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Manager OEM is responsible for providing exceptional customer service and ensuring a seamless guest experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.ResponsibilitiesRespond to guest requests, problems, and complaints in a timely...

  • Front Desk Representative

    1 month ago

    Colorado Springs, Colorado, United States CUSA Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at CUSA. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Services: Greet and assist guests, respond to...

  • Front Desk Representative

    3 weeks ago

    Colorado Springs, Colorado, United States Hotel Equities Full time

    Front Desk Agent Job DescriptionHotel Equities, a leading hotel development and hospitality management company, is seeking a skilled Front Desk Agent to join their team at the Holiday Inn Airport Colorado Springs, CO.Key Responsibilities:Respond to guest inquiries and resolve issues in a timely and professional manner.Register guests, verify reservations,...

  • Front Desk Associate

    4 weeks ago

    Colorado Springs, Colorado, United States East West Family Of Companies Full time

    Job Summary:Woodrun Place, a premier hospitality establishment, is seeking a skilled Front Desk Agent to provide exceptional guest experiences. As a key member of our team, you will be responsible for maintaining and promoting guest hospitality, ensuring a smooth check-in and check-out process, and maintaining guest satisfaction at all times.Key...

Front Desk Specialist

2 months ago

Steamboat Springs, Colorado, United States Vacasa Full time
Sr. Front Desk Specialist

We are seeking a highly skilled and experienced Sr. Front Desk Specialist to join our team at Vacasa in Steamboat Springs, CO. As a key member of our operations team, you will be responsible for providing exceptional customer service to our guests and owners, ensuring a seamless and enjoyable experience for all.

Key Responsibilities:

  • Act as the first point of contact for guests, vendors, and owners, providing personalized attention and resolving issues in a timely and professional manner.
  • Manage incoming phone calls, emails, and chats, responding to guest inquiries and concerns in a friendly and efficient manner.
  • Assist with the creation and delegation of maintenance and housekeeping tickets, ensuring timely completion and follow-up.
  • Verify unit availability to assist with scheduling vendor or realtor visits, ensuring seamless communication and coordination.
  • Meet and maintain Vacasa standards and metrics, including guest satisfaction, accuracy, efficiency, and inquiry conversion to reservations.
  • Build and maintain business relationships with internal support teams, fostering open communication and collaboration.

Requirements:

  • Technical computer skills required on all forms of hardware, including laptops, tablets, and mobile devices.
  • Professional communication skills, including email, phone calls, video calls, and texts.
  • Ability to work well under pressure in an agile, fast-paced environment.
  • Excellent time management skills, with the ability to change activity frequently and cope with interruptions.
  • Highly responsive and reliable, with a strong attention to detail.
  • Prior housekeeping experience a plus.

Work Environment and Physical Demands:

  • Availability to work Sunday through Saturday, early mornings and evenings as needed.
  • Ability to use hands to finger, handle or feel, and reach with hands and arms.
  • Ability to stand, sit, and walk for an extended period of time.
  • Occasional lifting or moving up to 50 pounds.

Compensation and Benefits:

  • $21/hour.
  • Health/dental/vision insurance, 100% coverage option.
  • Employer-sponsored and voluntary supplemental benefits.
  • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute.
  • Health and Dependent Care Flexible Spending Accounts.
  • Flexible vacation time.
  • Paid sick days and holidays.
  • Paid parental leave after one year of tenure.
  • Employee Assistance Program.
  • Career advancement opportunities.
  • Employee discounts and all the equipment you need to be successful.
  • Great colleagues and culture.

About Vacasa:

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law.