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Employee Benefits Account Manager
2 months ago
About the Role:
We are seeking a highly skilled Employee Benefits Account Manager to join our team at Brown & Brown Insurance. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, managing their employee benefits accounts, and developing new business opportunities.
Key Responsibilities:
- Participate in client meetings and sales calls to understand their needs and provide tailored solutions.
- Manage and resolve claims, benefit inquiries, and enrollment issues in a timely and professional manner.
- Correspond with carriers, members, and providers to educate and clarify benefits, resolve disputes, and verify eligibility.
- Investigate and research service issues, providing timely and effective resolutions.
- Assist with the implementation of new business and training of new Account Managers.
- Stay up-to-date on current and pending federal and state legislation related to employee benefits, including HIPAA, COBRA laws, and FMLA.
- Pursue ongoing personal and professional development to stay current in the industry.
Requirements:
- High School Diploma or equivalent required; college degree preferred but not required with relevant work experience.
- 3 years of experience in employee benefits customer service at an agency or company level.
- Basic computer knowledge in Windows environment, including spreadsheet creation with Microsoft Office 365.
- NYS Life, Accident & Health License required.
What We Offer:
- Competitive pay based on experience: annual pay for this role is $60-$76k to be paid on an hourly basis.
- Paid Time Off (PTO).
- Generous benefits package, including health, dental, vision, 401(k), and Employee Stock Purchase Plan.
- Tuition Reimbursement and Student Loan Repayment Assistance.
- Mental Health Resources.
About Us:
Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honesty, integrity, innovation, and discipline, defining who we are and how we treat our customers, teammates, and the communities we serve. We prioritize health, family, and business, embracing and celebrating diversity and striving to be an inclusive place where you have the power to be yourself.
