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Resident Services Coordinator

2 months ago


Los Angeles, California, United States New Directions for Veterans Full time
Job Description

**Job Summary**

New Directions for Veterans (NDVets) is seeking a highly motivated and dedicated Resident Services Coordinator to join our team. As a key member of our staff, you will play a critical role in supporting our mission to improve the lives of veterans.

Key Responsibilities:

  • Conduct regular assessments of tenants to identify their needs and develop individualized service plans to promote their retention in permanent housing.
  • Develop and maintain resident case files, ensuring compliance with funding requirements and program guidelines.
  • Establish and maintain effective communication with the Property Management Team and other site-based service providers to ensure seamless delivery of services.
  • Plan and execute community-building activities, including tenant councils, outings, and community engagement initiatives.
  • Identify and develop relationships with local resources to provide additional support services to tenants.
  • Produce a visually appealing monthly calendar and newsletter highlighting upcoming activities and events.
  • Coordinate transportation planning for off-site services and events, including transportation of tenants to appointments when necessary.
  • Utilize evidence-based practices, such as Motivational Interviewing and Strength-based Case Management, to support tenants in achieving self-sufficiency and stabilization.
  • Participate in conferences, workshops, and other professional development opportunities to enhance skills and knowledge.

Requirements:

  • Bachelor's degree in a related field or 2-3 years of experience working in non-profit social services.
  • Possession of a valid California Driver's License, reliable transportation, and current vehicle registration.
  • Ability to pass a background check, drug screen, and annual TB test.

About New Directions for Veterans:

New Directions for Veterans is a rapidly growing organization staffed by a dedicated team of professionals. We are committed to improving the lives of veterans and offer a dynamic work environment with opportunities for growth and development.