Account Services Representative

4 days ago


Auburn Hills, Michigan, United States Genisys Credit Union Full time
Job Summary

We are seeking a highly motivated and detail-oriented Account Services Specialist to join our team at Genisys Credit Union. As an Account Services Specialist, you will be responsible for providing exceptional service to internal departments and members, while maintaining accurate and up-to-date records.

Key Responsibilities:
  • Member Service: Provide professional and courteous service to members via phone, email, or in-person.
  • Transaction Processing: Post payments and maintain accurate records of member transactions.
  • Clerical Duties: Perform various clerical tasks, including data entry, filing, and record-keeping.
  • Support Functions: Assist with front desk coverage, research member inquiries, and provide support for credit union initiatives.
Requirements:
  • Education: High school graduate or equivalent; some college credits preferred.
  • Knowledge and Skills: Understanding of financial products and services, loan processing functions, and related requirements and procedures.
  • Soft Skills: Strong communication and interpersonal skills, attention to detail, and ability to work in a team environment.
Benefits:
  • Vacation and Paid Time Off: Enjoy a generous paid time off policy and vacation days.
  • Health and Wellness: Take advantage of our comprehensive health, dental, and vision insurance plans.
  • Professional Development: Pursue your career goals with our tuition reimbursement program.
  • Retirement Savings: Contribute to our 401(k) plan and enjoy a company match.


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