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Sales and Service Representative

2 months ago


Auburn Hills, Michigan, United States The Talbots Inc. Full time

Position Title: Outlet Sales Associate

Location: Auburn Hills, Michigan, US

Company Overview: Talbots is a prominent omni-channel specialty retailer focused on women's apparel, footwear, and accessories. Established in 1947, our brand is synonymous with modern classic style, exceptional craftsmanship, and outstanding customer service. We prioritize building relationships and seek individuals who can contribute innovative ideas and enhance our thriving culture.

Position Summary:

The Outlet Sales Associate plays a vital role in ensuring our customers feel valued and well-cared for. This position is dedicated to creating a welcoming atmosphere through exceptional service and meaningful interactions with both new and returning customers.

Key Responsibilities:

  • Customer Service: Understand and anticipate customer needs through engaging conversations.
  • Sales Performance: Utilize company resources to enhance the brand experience and foster lasting customer relationships to meet sales objectives.
  • Brand Representation: Present Talbots products and services in a relevant manner to achieve sales and service goals.

Business Insight:

Stay informed about market trends and competitive landscape to identify opportunities that drive sales and support financial objectives.

Operational Excellence:

Assist in maintaining operational standards, prioritize tasks effectively, and ensure a safe working environment by adhering to company policies and legal regulations.

Qualifications:

  • Proven sales experience with a track record of meeting performance benchmarks.
  • Availability to work a minimum of 20 hours per week, including flexible scheduling.
  • Physical capability to perform essential job functions, including lifting and moving items up to 40 pounds.
  • Intermediate computer skills for navigating systems effectively.
  • High school diploma or equivalent required.

Talbots is an equal opportunity employer and encourages applications from diverse candidates. We are committed to providing reasonable accommodations for applicants with disabilities.