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Overnight Guest Services Representative

2 months ago

Auburn Hills, Michigan, United States Candlewood Suites Auburn Hills Full time
Position Overview

Become a valued member of the Candlewood Suites Auburn Hills team as an Overnight Guest Services Representative

In this role, you will play a crucial part in delivering outstanding service to our guests while ensuring an efficient check-in and check-out experience. Your key responsibilities will include:

  • Greeting and registering guests upon arrival
  • Assisting guests during the check-out process
  • Providing detailed information regarding hotel amenities and the surrounding area
  • Promoting various hotel services and facilities
  • Addressing guest inquiries and resolving any complaints
  • Communicating messages to guests as needed

We seek individuals who exemplify our core values:

  • Hospitality
  • Integrity
  • Leadership
  • Teamwork
  • Ownership

This position is available on a Full-time or Part-time basis, offering a competitive pay rate of $18.00 per hour. Employees will enjoy benefits such as discounts, flexible scheduling, and health insurance. The work schedule will typically run from 11 PM to 7 AM on a rotating basis, including weekends and holidays.

We prioritize safety and have implemented COVID-19 precautions to maintain a secure working environment.