Bilingual Customer Service Representative
4 weeks ago
We are seeking a motivated Bilingual Customer Service Representative to join our team in a dynamic environment. If you have the qualifications for this role, we would be delighted to discuss this opportunity with you further.
Key Responsibilities:
- Communicate effectively with clients over the phone and via email.
- Provide assistance and resolve customer inquiries in a timely manner.
- Utilize Microsoft Office applications for documentation and reporting.
- Maintain accurate records of customer interactions and transactions.
- Follow up on customer inquiries to ensure complete satisfaction.
- Handle customer complaints and escalate issues to management when necessary.
Qualifications:
- High school diploma or equivalent.
- Previous experience in customer service.
- Proficient in English and Spanish (both written and spoken).
- Strong communication skills and the ability to multitask.
- Familiarity with Microsoft Office Suite.
About ProStaff Workforce Solutions:
We are a fast-growing and successful agency that treats all its clients and candidates with a personal touch. Our mission is to match quality people with quality jobs and quality companies to maximize productivity and profitability. We develop long-term relationships and provide a level of customer service and expertise that instills confidence and trust in our client companies and candidates.
Our Values:
- Integrity
- Commitment
- Quality
- Diversity
Benefits for Eligible Employees:
- Direct deposit
- Weekly pay
- Medical benefits
- 401(k) Plan
Please visit us at https://www.prostaffworkforce.com/ to explore all opportunities.
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