Customer Service Representative

4 weeks ago


Jersey City, New Jersey, United States Ascension Management, Inc. Full time

At Ascension Management, Inc., we are seeking a dynamic individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to work directly with our clients, providing exceptional customer care and creating a memorable experience for our potential and future client leads.

As a Customer Service Representative, you will be responsible for maintaining the highest levels of customer satisfaction, demonstrating a friendly and cooperative attitude, and consistently adhering to business procedure guidelines. You will also have the opportunity to participate in cross-training and perform other duties as assigned.

We are committed to providing full training and support to our candidates, so no prior experience is necessary. If you have a hospitality background and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:

  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Demonstrate flexibility in satisfying customer demands in a high volume, production environment
  • Consistently adhere to business procedure guidelines
  • Product knowledge and Client Acquisition
  • Take direction from the Operational Manager or Account Director
  • Maintain all logs and reporting documentation; attention to detail
  • Participate in cross-training and perform other duties as assigned


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