Customer Service Representative
4 weeks ago
Are you a customer-focused individual with excellent communication skills? Do you enjoy working with people and helping them achieve their goals? If so, we may have the perfect opportunity for you
We are seeking a highly motivated and organized Customer Service Representative to join our team at Hemant Jiwnani - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and helping them navigate their insurance and financial needs.
Responsibilities:
- Establish and maintain strong relationships with customers through regular communication and follow-up
- Provide exceptional customer service and support, addressing customer inquiries and concerns in a timely and professional manner
- Work closely with our team to identify customer needs and develop solutions to meet those needs
- Stay up-to-date on product offerings and services, and provide recommendations to customers as needed
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Bilingual Spanish preferred
What We Offer:
- Competitive hourly pay and commission/bonus structure
- Paid time off (vacation and personal/sick days)
- Flexible hours and opportunities for advancement
- Licensing paid by agency
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity
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