Room Attendant
1 week ago
Description:
Spirit Hospitality LLC
POSITION OVERVIEW
The Room Attendant is tasked with maintaining the cleanliness and orderliness of the hotel premises.
SCOPE OF WORK
This role involves collaborating with the Housekeeping Department to ensure that each guest suite is cleaned to the highest standards efficiently and effectively.
KEY RESPONSIBILITIES
- Clean all assigned suites daily.
- Vacuum and spot clean carpets as necessary.
- Dust all surfaces including furniture, picture frames, lamps, TVs, and dressers.
- Remove fingerprints and smudges from mirrors, shiny surfaces, and windows.
- Thoroughly clean bathroom areas, including shower stalls, sinks, floors, and toilets.
- Ensure that all rooms meet brand cleanliness standards.
- Report any damages or missing items found in rooms immediately.
- Notify the Head Housekeeper of any rollaways or cribs in rooms for pick-up and storage.
- Safeguard the pass key and ensure it is returned daily.
- Turn in all lost and found items to a Guest Service Representative.
- Communicate any unusual occurrences or needs to the Head Housekeeper.
- Assist fellow housekeepers with additional cleaning tasks as assigned.
QUALIFICATIONS
The Room Attendant should possess knowledge in the following areas:
- Customer service experience.
- Understanding of hotel housekeeping operations.
- Familiarity with brand standards for cleaning and suite layouts.
SKILLS AND ABILITIES
This position requires:
- Analytical and problem-solving capabilities.
- Adaptability to technology used within the hotel.
- Excellent verbal and listening communication skills.
- Effective stress and time management skills.
- Ability to work independently and collaboratively.
- Physical stamina to stand for extended periods.
- Capability to perform the physical demands of the role, including lifting and pushing up to 50 lbs.
PERSONAL ATTRIBUTES
The ideal candidate should:
- Exhibit respect, honesty, and trustworthiness.
- Demonstrate cultural awareness and sensitivity.
- Show strong work ethics.
- Maintain a professional appearance and demeanor.
WORKING CONDITIONS
Physical Demands:
The Room Attendant will spend 8 to 10 hours daily standing and walking, with tasks requiring bending, squatting, reaching overhead, and light lifting of supplies and furniture (approximately 30 lbs). The role involves working indoors and occasionally outdoors for trash disposal.
Environmental Conditions:
This position may involve frequent interruptions to accommodate guest needs, and the work environment can be busy and noisy.
Salary: $16.00 to $16.50 per hour
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