Audi F&I Manager

1 week ago


Hampton, Virginia, United States Mills Auto Group Full time
About the Role

Mills Auto Group is seeking an experienced F&I Manager to join our high-volume luxury store. As a key member of our team, you will be responsible for coordinating the sale of finance & insurance programs to customers, working closely with the Sales Team and Financial Institutions to provide financial services to dealership customers.

Key Responsibilities
  • Sell financing & insurance products and services to customers, attaining goals for gross production of financial services/products
  • Review customer credit applications for completeness, utilizing menu selling process 100%
  • Ensure all necessary documentation is complete for each deal, maintaining Customer Satisfaction scores at or above company standards
  • Communicate with sales team to ensure every customer is handled efficiently and professionally, ensuring compliance with all laws & regulatory obligations
  • Maintain effective communication with team members, promoting and helping maintain outstanding CSI
Requirements
  • At least 2 years of automotive luxury franchise dealership F&I experience, including secondary financing
  • Proven track record of positive customer satisfaction results, strong team orientation, and excellent track record with financial institutions
  • Valid driver's license with good driving record, willing to submit to and successfully complete MVR & background check & pre-employment drug test
What We Offer
  • Group medical plan, group short-term disability & life insurance, and various voluntary benefit plans
  • Closed on Sundays, continuous training, and opportunities for career advancement within our automotive group of multiple dealership locations
About Us

Mills Auto Group is a family-owned and operated business with over 20 years of experience in the automotive industry. We pride ourselves on promoting from within and providing opportunities for career growth and development. Our team is dedicated to delivering exceptional customer service and providing a world-class luxury automotive buying experience.


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