Audi Brand Specialist

8 hours ago


Hampton, Virginia, United States Mills Auto Group Full time
Job Opportunity at Audi Hampton

We are seeking a highly motivated and customer-focused Audi Brand Specialist to join our team at Audi Hampton, a Mills Automotive Group family dealership. As a key member of our sales team, you will play a vital role in providing exceptional customer service and sales assistance to our guests.

Responsibilities:
  • Assist guests through every stage of their automobile purchase, providing personalized attention and ensuring a seamless buying experience.
  • Provide top-notch customer service and sales assistance, consistently meeting or exceeding sales goals.
  • Establish personal income goals aligned with dealership standards and develop strategies to achieve them.
  • Follow up on sales leads, negotiate prices with customers, and work closely with sales managers to ensure sales goals are met.
  • Maintain up-to-date knowledge of auto inventory, including features, condition, and warranty status.
  • Deliver vehicles to customers, ensuring they understand the vehicle's operating features, warranty, and paperwork.
  • Create and maintain relationships with guests, reviewing and analyzing actions to determine how to better utilize time and plan more effectively.
  • Conduct walk-arounds with guests, demonstrating automobile features, and accompanying guests on test drives.
  • Introduce customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
  • Assist guests with leasing and financing.
Requirements:
  • Minimum High School Diploma or GED Equivalent Required
  • Valid Driver's License
  • Proficiency with Standard Microsoft Software and Ability to Learn Other Computer-Based Tools for Client-Facing and A Majority of Roles
  • Excellent Communication and Customer Service Skills
  • Professional Appearance and Work Ethic
  • Self-Motivated
  • Ability to Work in A Fast-Paced Environment
  • Solid Work Ethic Around Attendance and Punctuality
  • Complete A Pre-Employment Drug Screen and Background Check
What We Offer:
  • Excellent Medical, Dental & Vision Plans with Company Contribution Towards Premiums
  • 401k
  • Referral / Bonus Program
  • Paid Vacation
  • Ongoing Training and Development
  • Competitive Compensation
  • Annual Bonuses Paid at End of Year
  • Company Provided Life Insurance
  • Company Provided Long Term Disability
  • Discounts On Vehicle Purchases, Parts, and Service


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