F&I Manager

2 weeks ago


Hampton, Virginia, United States Mills Auto Group Full time
About the Role

Mills Auto Group is a rapidly growing automotive dealership group with a strong focus on employee development and career advancement. We are seeking a highly skilled F&I Manager to join our team.

The successful candidate will be responsible for coordinating the sale of finance and insurance programs to customers, working closely with the sales team and financial institutions to provide financial services to dealership customers.

Key Responsibilities
  • Sell financing and insurance products and services to customers
  • Attain goals for gross production of financial services/products
  • Review customer credit applications for completeness
  • Utilize menu selling process to ensure maximum sales potential
  • Ensure all necessary documentation is complete for each deal
  • Maintain customer satisfaction scores at or above company standards
  • Communicate with sales team to ensure efficient and professional customer handling
  • Ensure compliance with all laws and regulatory obligations
  • Ensure completion and submission of all financial documents where applicable
  • Maintain effective communication with team members
  • Promote and maintain outstanding customer satisfaction
Requirements
  • At least 1 year of automotive dealership F&I experience, including secondary financing
  • Proven track record of success in F&I sales
  • Strong record of positive customer satisfaction results
  • Team-oriented with excellent communication skills
  • Valid driver's license with good driving record
  • Ability to submit to and successfully complete MVR and background check and pre-employment drug test
What We Offer
  • Group medical plan
  • Group short-term disability and life insurance
  • Various voluntary benefit plans
  • Closed on Sundays
  • Continuous training and development opportunities
  • Opportunities for career advancement within our automotive group

We are an Equal Opportunity Employer and a Drug-Free Workplace.


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