Bakery Department Supervisor

5 days ago


Bloomingdale, Illinois, United States Kroger Full time
Job Summary

We are seeking a highly skilled and experienced Bakery Department Supervisor to join our team at Kroger. As a key member of our bakery team, you will be responsible for leading and managing the daily operations of our bakery department, ensuring exceptional customer service, and driving sales and profit growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service by creating a welcoming and inclusive environment, promoting trust and respect among customers and associates, and ensuring that customers feel valued and appreciated.
  • Team Leadership: Lead and manage a team of bakery associates, providing guidance, support, and supervision to ensure that department goals and objectives are met.
  • Operations Management: Oversee the daily operations of the bakery department, including inventory management, scheduling, and equipment maintenance, to ensure efficient and effective operations.
  • Sales and Profit Growth: Develop and implement strategies to drive sales and profit growth, including promoting bakery products, managing inventory, and controlling expenses.
  • Quality Assurance: Ensure that all bakery products meet high quality standards, adhering to food safety regulations and guidelines, and maintaining a clean and safe working environment.
  • Training and Development: Train and develop associates on performance of their job, participate in the performance appraisal process, and provide feedback and coaching to improve performance.
Requirements
  • Education: High school education or equivalent required; management experience and bakery experience preferred.
  • Skills: Effective communication skills, knowledge of basic math, ability to handle stressful situations, and current food handlers permit once employed.
  • Desired Qualifications: High school education or equivalent, management experience, bakery experience, retail experience, and second language speaking, reading, and/or writing skills.

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