Retail Operations Supervisor
2 weeks ago
This is a full-time hourly role consisting of five 9-hour shifts each week. Essential availability includes first, second, and/or third shifts, weekends, holidays, and occasional double shifts.
The Retail Operations Supervisor plays a crucial role in ensuring the efficient functioning of the store in the absence of the Store Manager.
By guiding, developing, and mentoring Team Members, the Supervisor is instrumental in establishing a culture of Total Customer Dedication, ensuring every customer receives exceptional service.
The primary focus is to deliver an outstanding customer experience, achieved through maintaining store standards, ensuring safety, adhering to all operational procedures, and fostering a positive environment for both Team Members and customers.
Key Responsibilities• Deliver exceptional customer service.
• Assign and supervise the completion of all tasks during the assigned shift.
• Train new Team Members on essential store operations.
• Collaborate with vendors in line with company policies and procedures.
• Oversee compliance with all loss prevention and cash control protocols.
• Partner with the Store Manager and department heads to meet sales and profitability objectives.
• Participate in training sessions at the Corporate Support Center and/or Training Site as required.
Qualifications
• 1+ year of experience in Food Service or Retail management is preferred.
• Availability to work various shifts.
• Ability to lead and collaborate effectively within a team.
• Willingness to travel to the Support Center and other locations within the assigned district.
• Strong attention to detail.
• Basic computer proficiency.
• Consistent punctuality and an excellent attendance record.
Physical Requirements
• Stand - Continuously.
• Bend/Squat/Twist – Frequently.
• Reaching – Frequently.
• Work in a cold environment – Occasionally.
• Lifting:
- Up to 10lbs – Continuously.
- Up to 25lbs – Frequently.
- Up to 50lbs – Rarely.
• Push/pull 40lbs – Occasionally.
• Walk – Continuously.
• Stoop/Kneel/Crouch – Occasionally.
• Grasp/Pinch/Grip - Frequently.
Compensation Disclosure Statement
QuickChek & Murphy USA consider a variety of factors when determining compensation, including experience, skill sets, training, licensure and certifications, education, as well as business and organizational needs.
The listed range pertains specifically to the base hourly rate or annual salary and does not encompass additional benefits, perks, or bonus eligibility (when applicable) that make up the total benefits package.
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