Radiology Patient Care Coordinator
2 weeks ago
Location: Duly Healthcare
Work Schedule: Full-Time, 40 hours per week, Monday to Friday, 8:30 AM - 5:00 PM
Benefits:
At Duly Healthcare, we offer a comprehensive benefits package designed to support our team members in all aspects of their lives, including:
- Extensive medical and prescription drug coverage, with 100% medical coverage after deductible when using a Duly provider.
- Annual Tuition Reimbursement of $5,250.
- 40 hours of paid volunteer time off.
- A strong commitment to Diversity, Equity, and Inclusion (DEI) and Social Impact.
- 12 weeks of parental leave at full pay, along with financial support for adoption and surrogacy for non-physician staff.
- 401(k) matching contributions.
- Participation in a profit-sharing program.
Role Summary
Under the guidance of Radiology supervisors and the Quality and Compliance Manager, this position serves as a vital support to Technologists and Radiologists. The role involves delivering high-quality patient care through various activities, including:
Key Responsibilities
Patient Preparation:
- Prepare examination rooms for patient assessments, ensuring cleanliness and proper stocking of supplies.
- Escort patients to examination areas and gather essential information, such as weight, height, medical history, and symptoms.
Assistance with Procedures:
- Collaborate with technologists to facilitate workflow, assist with positioning, and prepare contrast materials.
- Aid in setting up medical equipment and assist with the distribution of exams to Radiologists.
- Communicate STAT results to ordering providers and support the Radiology QA and Compliance team with data projects.
Quality Control:
- Ensure all equipment and coils are cleaned, disinfected, and sterilized in accordance with safety and OSHA standards.
- Maintain cleanliness in both department and patient areas, including stocking linens and managing soiled linen receptacles.
- Keep departmental logs to ensure compliance with DMG Safety/OSHA cleaning protocols.
Patient Documentation:
- Utilize Hyperspace/Amicas systems to streamline patient flow and document vital patient information, including medications and reasons for visits.
- Ensure adherence to safety procedures and accurately collect information from lab and surgical reports.
- Familiarize oneself with necessary departmental paperwork and assist in its completion as per guidelines.
Qualifications
Essential Experience:
- High School diploma or GED is required.
- Preferred: One year of experience in a medical office or recent ambulatory care setting.
Skills:
- Proficient in Windows applications.
- Understanding of HIPAA regulations.
- Ability to engage with patients of all ages, including those with psychiatric conditions.
- Basic knowledge of medical terminology.
- Capacity to multitask in a dynamic environment.
- Strong communication skills with Radiologists and healthcare providers.
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