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Global Sales Executive
4 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Global Sales Executive to join our team at PGL. The successful candidate will be responsible for facilitating the sale of our services throughout a major geographical area and providing superior customer support to each and every business partner.
Key Responsibilities:- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Recommend products to customers, based on customers' needs and interests.
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Maintain business relationships with accounts and develop new opportunities.
- Provide customer service to assigned customer accounts through an understanding of business requirements.
- Manage key or specific customer accounts.
- Ensure execution of the developed sales strategies, objectives, goals, and targeted revenue generation.
- Maintain contact with key markets by visiting and investigating the operations and local conditions.
- Plan and implement sales programs for one or more of the company's product line.
- Ensure activities are in accordance with the developed sales objectives.
- Ensure execution of the developed sales strategies, plans, and advertising or promotional programs.
- Evaluate and provide analysis for new products and international market opportunities.
- Resolve customer complaints regarding sales and service.
- Collaborate with operational team members to develop pricing and/or rates schedules.
- Review operational records and reports to project sales and determine profitability.
- Monitor customer preferences to determine the focus of sales efforts.
- 1-3 years of sales experience with a 3PL/Freight Forwarding organization.
- Industry-related degree and/or certification preferred.
- Knowledge of sales and marketing principles, customer and personal service, and English language.
- Administration and management principles, active listening, speaking, persuasion, social perceptiveness, critical thinking, negotiation, service orientation, active learning, coordination, complex problem-solving, judgment, and decision-making.