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Dental Office Coordinator
2 months ago
Position Overview:
Smiles at Hunters Creek is seeking a highly organized and detail-oriented Business Support Specialist to join our team.
About Smiles at Hunters Creek:
Smiles at Hunters Creek, like each Heartland Dental supported office, is unique to the community and the patients they serve.
- We are a 7-person team that thrives on collaboration, communication, and community.
- Our team-focused dental practice is dedicated to providing exceptional patient care.
- We are a company that truly cares for our employees and fosters a strong team-building culture.
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office.
As a Business Support Specialist, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
Key Responsibilities:
- Greet and welcome patients to create a great first impression of our team.
- Manage front office duties, including scheduling and confirming appointments for multiple providers.
- Utilize Dentrix for patient scheduling and records.
- File patient insurance claims and follow up on outstanding claims.
- Post insurance and patient payments and process accounts receivables.
- Review treatment plan fees and payment options with patients.
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential.
What You'll Gain:
- Competitive benefits, including health insurance and retirement savings plans.
- Front-loaded education and training, providing you the opportunity to develop to your full potential.
- Opportunity to be a part of a secure company with 20+ years of industry-leading experience.
Minimum Qualifications:
- 1+ year of dental front office work experience.
- Experience working in a fast-paced and customer-centric environment.
- Excellent communication and organizational skills.
- The position will have access to minimum PHI necessary for performing job-related functions.
Preferred Experience:
- 1+ years of experience with insurance billing and accounts receivable.
- Dentrix or other dental software experience.
Physical Requirements:
- Ability to perform essential duties satisfactorily with or without reasonable accommodation.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
