Front Desk Supervisor
3 days ago
Job Summary
We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at HVMG. As a key member of our hotel operations team, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional service to our guests.
Key Responsibilities
- Supervise and train front desk staff to deliver excellent customer service
- Monitor performance and address any issues or concerns
- Communicate guest requests or concerns to management
- Assist with guest room tours, concierge services, and special requests
Requirements
- Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience
- One to two years of related experience and/or training
- Excellent communication and interpersonal skills
- Ability to work nights, weekends, and holidays as required
Benefits
- Exciting opportunities for career advancement within HVMG
- Flexible full-time and part-time schedules
- Up to 40% of earned wages paid before payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full healthcare benefits, including medical, dental, and vision coverage
- 401k Retirement Plan with a guaranteed 4% match and no vesting
- Hotel and Food and Beverage Discounts and Perks
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