Front Desk Associate

5 days ago


Birmingham, Alabama, United States Pchresorts Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Pchresorts. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

**Key Responsibilities:**

  • Check guests into and out of the hotel, ensuring accurate and efficient processing.
  • Post charges to guestrooms, verify credit card information, and balance the bank at the end of each shift.
  • Distribute information to guests in a timely and professional manner.
  • Assist in resolving guest inquiries and concerns in a courteous and efficient manner.

**Requirements:**

  • High school diploma or equivalent required.
  • Previous experience in a front desk or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

**Equal Opportunity Employer:**

Pchresorts is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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