Front Desk Coordinator

3 weeks ago


Charleston, West Virginia, United States Summit BHC Full time

About the Role:

The Front Desk Coordinator is responsible for providing exceptional customer service to patients, visitors, and staff. This includes greeting and assisting individuals, answering phone calls, and responding to inquiries in a professional and courteous manner.

Key Responsibilities:

  • Operate the switchboard, answering and transferring calls to the appropriate personnel.
  • Page individuals over the central paging system as needed and according to hospital policy.
  • Register visitors, vendors, and other guests in the facility visitor's log.
  • Provide assistance to patients and employees, such as making change, checking valuables, and providing meal tickets.

Additional Duties:

  • Sort and deliver incoming mail and send outgoing mail in a timely manner.
  • Handle facility inquiries and provide general information.
  • Maintain the petty cash fund.
  • Receive and document deliveries.
  • Perform cash receipt batch write-up, including G/L coding.

Requirements:

  • High School diploma or equivalent required.
  • At least one year of related experience preferred.

Why Summit BHC?

Summit BHC offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should submit a resume for consideration.

Summit BHC is an Equal Opportunity Employer and welcomes applications from qualified candidates. Veterans and military spouses are highly encouraged to apply.



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