Front Desk Agent

2 days ago


New Cumberland, West Virginia, United States Mountaineer Casino Resort Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Mountaineer Casino Resort. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient check-in and check-out process for our guests.

Key Responsibilities
  • Register and assign rooms to guests in a timely manner
  • Verify customers' credit and establish payment methods
  • Manage room availability and guest accounts using hotel computer systems
  • Compute bills, collect payments, and make change for guests
  • Perform basic bookkeeping activities, such as balancing cash accounts
  • Review accounts and charges with guests during the checkout process
  • Respond to guest inquiries and direct guests around the hotel/casino
  • Ensure timely and efficient delivery of guest messages, mail, and faxes
Requirements
  • High School Diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle stressful situations
  • Ability to operate office equipment and multi-line phones
  • Ability to work as part of a team and provide excellent customer service
Working Conditions

This is a full-time position that requires the ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends. You will be exposed to a noisy, smoke-free environment and seasonal elements.


  • Front Desk Agent

    4 weeks ago


    New Cumberland, West Virginia, United States Mountaineer Casino Resort Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Mountaineer Casino Resort. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesRegister and assign rooms to guests in a timely and...


  • Cumberland, Virginia, United States Planet Fitness Full time

    Job SummaryThe Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role requires a high level of customer service skills, with the ability to interact in a positive and professional way...


  • Cumberland, Virginia, United States Planet Fitness Full time

    Job SummaryThe Overnight Closer will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a focus on creating a welcoming environment for all.Key ResponsibilitiesCustomer Service: Greet members, prospective members, and guests,...


  • Cumberland, Virginia, United States Planet Fitness Full time

    Job SummaryThe Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role requires a high level of customer service skills, with the ability to interact in a positive and professional way...


  • New Martinsville, West Virginia, United States Century Equipment Full time

    Job SummaryAs a Room Attendant at Century Hospitality, you will play a vital role in ensuring our guests have a comfortable and enjoyable stay. Your attention to detail and commitment to excellence will make a significant impact on our guests' experience.Key ResponsibilitiesProvide exceptional customer service to guests at all times.Ensure guest satisfaction...


  • Cumberland, Virginia, United States Planet Fitness Full time

    Job SummaryThe Fitness Center Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role requires a passion for fitness and health, as well as excellent communication and interpersonal skills.Key ResponsibilitiesGreet...


  • New Martinsville, West Virginia, United States Century Equipment Full time

    Job SummaryAs a Housekeeping Associate at Century Hospitality, you will play a vital role in ensuring our guests have a comfortable and enjoyable stay. Your attention to detail and commitment to excellence will make a significant impact on our guests' experience.Key ResponsibilitiesProvide exceptional customer service to guests at all times.Ensure guest...

  • Assistant Manager

    2 weeks ago


    Cumberland, Virginia, United States Planet Fitness Full time

    Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional member experience as well as a financially successful club.Key ResponsibilitiesAssist in recruiting, hiring, training, and developing a high-performing staff consisting of Member Service Representatives, Trainers, and...

  • Front Desk Agent

    3 months ago


    New Orleans, United States Hotel Resource Full time

    **Customer Service, Hospitality - Hotel** **Front Desk Agent** Front Desk Agent Express Employment Professionals-New Orleans New Orleans LA **Front Desk Agent** **Company:** Express Employment Professionals-New Orleans **Location:** 70125 US **Category:** Customer Service, Hospitality - Hotel **Degrees Required:** Not Specified **Employment Type:**...

  • Front Desk Agent

    3 months ago


    New Orleans, United States Sonesta International Hotels Full time

    The Front Desk Agent (FDA) is the main point of contact for our guests and therefore, represents the brand as all guests enter the hotel. The Front Desk Agent is responsible for consistently delivering results that contribute to the mission and overa Front Desk, Agent, Reservations, Skills

  • Front Desk Agent

    4 days ago


    New York, United States Crescent Hotels & Resorts Full time

    We are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing ef Front Desk, Agent, Processing, Hotel

  • Front Desk Agent

    5 months ago


    New York, United States sulekha.co.uk Full time

    Front Desk Agent Jobs in Brooklyn, NY *Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0...

  • Front Desk Agent

    3 weeks ago


    New York, New York, United States Golden Nugget Hotels & Casinos Full time

    Job Title: Front Desk AgentAt Golden Nugget Hotels & Casinos, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Verify reservation information and...

  • Front Desk Agent

    3 months ago


    New Haven, United States Crescent Hotels & Resorts Full time

    As a Front Desk Agent, you would greet and serve the guest in a courteous and timely manner, resulting in the highest levels of guest satisfaction. HERE'S WHAT YOU WILL BE DOING: Greet all guests immediately with a friendly and genuine welcome. Use a Front Desk, Agent

  • Front Desk Agent

    3 weeks ago


    New York, New York, United States Resorts Atlantic City Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Resorts Atlantic City. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our resort.ResponsibilitiesAct as a liaison...

  • Front Desk Agent

    4 weeks ago


    New York, New York, United States sulekha Full time

    Job Title: Front Desk AgentJob Summary: We are seeking a highly skilled and experienced Front Desk Agent to join our team at Sulekha. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling front desk operations, and ensuring a smooth and efficient check-in and check-out process.Key...

  • Front Desk Agent

    3 weeks ago


    New York, New York, United States DoubleTree by Hilton New York Downtown Full time

    Job Title: Front Desk AgentAt DoubleTree by Hilton New York Downtown, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key Responsibilities:Register...

  • Front Desk Agent

    3 weeks ago


    New Braunfels, Texas, United States Marriott Hotels Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Marriott Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Provide exceptional customer service...

  • Front Desk Agent

    2 weeks ago


    New York, New York, United States Aimbridge Hospitality Full time

    Job SummaryAimbridge Hospitality is seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Franklin Hotel New York. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service, ensuring a smooth and enjoyable stay for our guests.ResponsibilitiesProvide...

  • Front Desk Agent

    2 months ago


    New York, United States 3232 Hotel LLC Full time

    Benefits: 401(k) Employee discounts Paid time off A boutique hotel in midtown Manhattan with a bar and restaurant, looking for an evening front desk agent to add to our team in a full time position. The position is for the 4pm to 12am shift. The front desk agent is integral to ensuring guest satisfaction and security. The desirable candidate will have a...

  • Front Desk Agent

    3 weeks ago


    New Braunfels, Texas, United States Marriott Full time

    Job Title: Front Desk AgentFairfield Inn and Suites - New Braunfels is seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent.Job Summary:A Front Desk Agent is responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests. This role requires a positive and...

  • Front Desk Agent

    2 weeks ago


    New Orleans, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Le Richelieu [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Agent

    1 week ago


    New Orleans, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Dauphine Orleans Hotel [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk Agent

    1 week ago


    New York, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - VOCO the Franklin Hotel New York [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Agent

    3 weeks ago


    New Port Richey, Florida, United States Holiday Inn Express Pasco Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Holiday Inn Express Pasco. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing hotel reservations, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesProvide exceptional guest...

  • Front Desk Agent

    3 weeks ago


    New York, United States Four Seasons Full time

    Four Seasons - 57 East 57th Street [Guest Service / Concierge] As a Front Desk Agent at Four Seasons, you'll: Greet guests with a warm welcome and provide exceptional customer service; Check guests in and out of the hotel efficiently and accurately; Handle guest inquiries and requests promptly and professionally; Assist with reservations and room...

  • Front Desk Agent

    5 months ago


    New Orleans, United States New Castle Hotels Full time

    Job Description Front Desk Agent How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first personand last persona guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay....

  • Front Desk Agent

    2 weeks ago


    New Orleans, Louisiana, United States HEI Hotels & Resorts Full time

    Job Title: Front Desk Agent FlexibleWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Astor Crowne Plaza New Orleans. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless experience for all...