Fitness Center Representative

2 weeks ago


Cumberland, Virginia, United States Planet Fitness Full time
Job Summary

The Overnight Closer will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a focus on creating a welcoming environment for all.

Key Responsibilities
  • Customer Service: Greet members, prospective members, and guests, providing a superior level of service and support.
  • Front Desk Operations: Handle all front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Account Management: Update member accounts as needed and respond to member questions and concerns in a timely and professional manner.
  • Shift Closure: Close the shift for the business day and create an accurate bank deposit for the next day.
Requirements
  • Customer Service Background: Preferred experience in customer-facing roles.
  • Basic Computer Proficiency: Ability to use computer systems and software.
  • Passion for Fitness: A genuine interest in fitness and health.
  • Positive Attitude: A friendly and approachable demeanor.
  • Punctuality and Reliability: A strong commitment to being on time and reliable.
Physical Demands
  • Standing and Walking: Continual standing and walking during shift.
  • Talking and Communication: Continual talking in person or on the phone during shift.
  • Work Schedule: Ability to work 3rd shift (overnights).
  • Lifting and Mobility: Occasional lifting up to 50 lbs and ability to move around the club.
Compensation

$13.00 per hour

Planet Fitness is a dynamic and growing company that values its employees and provides a supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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