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Guest Service Representative

2 months ago

San Diego, California, United States Stanford Hotel Group Full time
Job Title: Guest Service Agent

We are seeking a highly motivated and customer-focused Guest Service Agent to join our team at the San Diego Marriott Gaslamp Quarter. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Welcome and register guests in a timely and efficient manner
  • Provide information and assistance to guests as needed
  • Verify rates and departure dates
  • Check departing guests out of the hotel
  • Monitor guest satisfaction and resolve any issues that may arise

Requirements:

  • High school graduate or equivalent
  • 1-2 years of customer service experience
  • Previous front desk agent experience preferred

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Why Join Our Team:

We are a team of passionate and dedicated individuals who are committed to providing exceptional service to our guests. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.