Service Operations Manager

6 days ago


Cleveland, Ohio, United States Hoist & Crane Service Group Full time
Service Manager Job Description

At Hoist & Crane Service Group, we are seeking an experienced Service Manager to join our team. As a Service Manager, you will be responsible for the management of field operations and profitability.

Key Responsibilities:
  • Manage field operations to ensure efficient and effective service delivery
  • Work with planners to schedule jobs, manage job costs, and oversee procurement and accounting functions
  • Determine the financial impacts of field operations on branch performance and work with the Branch Manager to oversee Safety, Human Resources, and Recruiting duties
  • Assist field operations with technical troubleshooting, tooling requirements, and parts availability
Requirements:
  • 5+ years of field or industrial experience, with supervisory or management experience preferred
  • Strong communication skills, written and verbal
  • Proficient with computers
  • Exceptional customer service skills
  • Proven knowledge of mechanical and electrical systems
  • Proven organizational skills
  • Able to work independently and as a team
  • Able to lift 50 pounds and sit or stand for long periods of time
Benefits:
  • Competitive wages and benefits packages
  • Medical, dental, vision coverage
  • Long and short term disability
  • 401K

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.


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