Medical Service Company Case Manager
6 days ago
At Medical Service Company, we are seeking a highly skilled and customer-focused Contact Center Specialist, Case Management to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service to our patients and healthcare providers.
Responsibilities:- Manage high-volume same-day urgent orders
- Review and verify patient demographic information
- Confirm and validate insurance coverage
- Collect method of payment when applicable
- Provide excellent communication skills to interact with customers over the phone
- Accurately document patient and referral interactions
- Graduate of an accredited high school
- Minimum of 1 year of progressively responsible customer service experience
- Excellent oral and written communication skills
- Pleasant personality with excellent phone and interpersonal skills
We offer a competitive salary of $16.50/hour, plus benefits, including medical, dental, and vision insurance, HSA account with company contribution, pet insurance, and more. If you are a self-starter with excellent organizational skills and a passion for delivering exceptional customer service, we encourage you to apply.
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Medical Service Company Liaison
5 days ago
Cleveland, Ohio, United States Medical Service Company Full timeMedical Service Company is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We are proud to be a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work and a two-time recipient of the National HME Excellence Award for Best Home Medical Equipment company in the...
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Cleveland, Ohio, United States Medical Service Company Full timeJob Summary:We are seeking a highly skilled and customer-focused Contact Center Specialist to join our team at Medical Service Company. As a key member of our contact center, you will be responsible for providing exceptional customer service to our patients and healthcare providers, ensuring timely and accurate processing of orders, and maintaining a high...
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Contact Center Specialist, Case Management
2 weeks ago
Cleveland, Ohio, United States Medical Service Company Full timeJob Title: Contact Center Specialist, Case ManagementAbout the Role:We are seeking a highly skilled and customer-focused Contact Center Specialist, Case Management to join our team at Medical Service Company. As a Contact Center Specialist, you will be responsible for providing exceptional customer service to our patients and customers, ensuring that their...
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Cleveland, Ohio, United States Medical Service Company Full timeJob SummaryWe are seeking a highly skilled and customer-focused Contact Center Specialist, Case Management to join our team at Medical Service Company. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our patients and healthcare professionals.Key ResponsibilitiesManage high-volume...
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Medical Reimbursement Specialist
5 days ago
Cleveland, Ohio, United States Medical Service Company Full timeReimbursement Specialist Opportunity at Medical Service CompanyWe are seeking a highly skilled Reimbursement Specialist to join our team at Medical Service Company. As a Reimbursement Specialist, you will play a critical role in ensuring timely and accurate billing and collections for Medicare, Medicaid, and Commercial insurance carriers.Key...
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Medical Case Manager Assistant
2 weeks ago
Cleveland, Ohio, United States Bellefaire JCB Full timeIntern Position Summary:Bellefaire JCB is seeking a highly motivated and detail-oriented Medical Case Manager Intern to join our team. As an intern, you will work closely with our Medical Case Manager to provide individualized interventions for clients and their families.Key responsibilities include:Conducting initial meetings with families to educate them...
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Medical Case Manager Assistant
3 weeks ago
Cleveland, Ohio, United States Bellefaire JCB Full timeIntern Position Summary:Under the guidance of the Medical Case Manager Supervisor/Field Instructor, the Medical Case Manager Intern provides services to clients, their families, and significant others. Working alongside the Medical Case Manager, you will assist in providing individual interventions for clients and collaborate with the client's family,...
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Medical Case Manager Assistant
4 weeks ago
Cleveland, Ohio, United States Bellefaire JCB Full timeJob OpportunityBellefaire JCB is seeking a highly motivated and detail-oriented individual to fill the role of Medical Case Manager Intern. As an intern, you will work closely with our Medical Case Manager team to provide services to clients, their families, and significant others.Key Responsibilities:Conduct initial meetings with families to educate them...
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Durable Medical Equipment Insurance Specialist
3 weeks ago
Cleveland, Ohio, United States Medical Service Company Full timeAbout Medical Service CompanyMedical Service Company is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We are proud to be a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work and a two-time recipient of the National HME Excellence Award for Best Home Medical...
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Part-Time Contact Center Specialist
6 days ago
Cleveland, Ohio, United States Medical Service Company Full timeJob Summary:MEDICAL SERVICE COMPANY is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We are proud to be a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work. Our team is dedicated to providing excellent customer service and ensuring the well-being of our...
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Customer Service Specialist
2 months ago
Cleveland, Ohio, United States Medical Service Company Full timeAbout Medical Service CompanyMedical Service Company is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience in the industry.Job SummaryWe are seeking a highly skilled and customer-focused Sleep Contact Center Specialist to join our team. As a Sleep Contact Center Specialist, you will be responsible...
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Program Coordinator
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Durable Medical Equipment Insurance Specialist
4 weeks ago
Cleveland, Ohio, United States Medical Service Company Full timeJob Title: DME Insurance Verification Specialist, Tier 2Medical Service Company is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We are proud to be a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work and a two-time recipient of the National HME Excellence...
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Medical Case Manager Internship Opportunity
4 days ago
Cleveland, Ohio, United States Bellefaire JCB Full timeJob DescriptionBellefaire JCB is seeking a Medical Case Manager Intern to provide services to clients, their families, and significant others. The intern will work alongside a Medical Case Manager to provide individual interventions and coordinate services with DCFS workers, hospital social workers, and other medical staff.The intern will be responsible...
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Customer Service Liaison
4 weeks ago
Cleveland, Ohio, United States Medical Service Company Full timeMedical Service Company is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We are proud to be a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work and a two-time recipient of the National HME Excellence Award for Best Home Medical Equipment company in the...
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Licensed Vocational Nurse
2 days ago
Cleveland, Ohio, United States Equus Full timeJob SummaryEquus Workforce Solutions is seeking a skilled Licensed Vocational Nurse (LVN) to fill the role of Medical Case Manager. This position will be responsible for assessing injuries, implementing or recommending treatment, and coordinating care with participants, families, and healthcare providers.Key ResponsibilitiesAssess participant injuries and...
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Customer Service Liaison
2 weeks ago
Cleveland, Ohio, United States Medical Service Company Full timeJob Title: Customer Service, Sleep Clinic LiaisonAt Medical Service Company, we are seeking a highly skilled and detail-oriented Customer Service, Sleep Clinic Liaison to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our sleep clinics, patients, and referral...
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Medical Education Specialist
2 days ago
Cleveland, Ohio, United States Medical Service Company Full timeAt Medical Service Company, we're seeking a highly skilled PAP Resupply Specialist to join our team. As a key member of our respiratory therapy team, you will play a critical role in ensuring patients receive outstanding service, education, and resolution regarding CPAP Therapy.Responsibilities include:Marketing the MSC ReFresh Program to patientsPromoting...
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Personal Injury Case Manager
5 days ago
Cleveland, Ohio, United States Crawford Thomas Recruiting Full timeJob Title: Personal Injury Case ManagerWe are seeking an experienced Personal Injury Case Manager to join our team. As a Personal Injury Case Manager, you will be responsible for handling bodily injury cases from start to finish, working closely with clients, insurance adjusters, and medical providers.Key Responsibilities:Handle bodily injury cases from...
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RN Case Manager
4 weeks ago
Cleveland, Ohio, United States Emergency Hospital Systems Full timeJob Title: RN-Case ManagerEmergency Hospital Systems is seeking a skilled RN-Case Manager to join our team. As a key member of our healthcare team, you will be responsible for ensuring that patients receive the highest level of care and are transitioned to the appropriate level of care.Key Responsibilities:Conduct admission reviews to ensure appropriateness...