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Front Desk Coordinator

2 months ago

New York, New York, United States WHIZZ Full time

**Job Summary**

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at WHIZZ. As a key member of our operations team, you will play a vital role in providing exceptional customer service and ensuring smooth operations at the front desk.

**Key Responsibilities:**

  • Customer Service: Welcome and greet visitors in a professional and friendly manner, answer and direct phone calls with professionalism and courtesy, and assist customers with inquiries, providing prompt and accurate information.
  • Front Desk Management: Manage the front desk area and maintain a neat and organized appearance, handle incoming and outgoing mail, packages, and deliveries, and schedule and coordinate appointments and meetings.
  • Administrative Support: Provide administrative support to other departments as needed, including data entry, filing, and other tasks.

**Requirements:**

  • Experience: Prior experience in a customer service or receptionist role is required.
  • Communication Skills: Excellent verbal and written communication skills are essential.
  • Organization and Multitasking: Strong organization and multitasking abilities are necessary to handle multiple tasks and priorities.
  • Technical Skills: Proficiency in Microsoft Office Suite is required.
  • Availability: Availability to work full-time on-site is required.

**Benefits:**

  • Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.
  • Training and Development: We believe in empowering our team members to reach new heights through training and development opportunities.
  • Commuter Benefits: Make your daily journey smoother and cost-effective.
  • Retirement Plan: Invest in your future with our 401(k) retirement plan.
  • Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.
  • Flexible Work Schedule: Balance work and life seamlessly with our flexible 8-hour shifts.