Customer Service Liaison

1 week ago


Fort Lauderdale, Florida, United States County of Broward Florida Full time

The County of Broward Florida is seeking a skilled Customer Service Representative to join the Administration Guest Experience Division. This role is responsible for providing exceptional customer service to guests and stakeholders, ensuring a positive experience throughout their interaction with the county.

Key Responsibilities:
  • Respond to customer inquiries and concerns in a timely and professional manner
  • Provide information and assistance to guests on county services and programs
  • Resolve customer complaints and issues in a fair and efficient manner
  • Collaborate with other departments to ensure seamless customer service
  • Stay up-to-date on county policies and procedures to provide accurate information to guests
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of Microsoft Office
  • Ability to maintain confidentiality and handle sensitive information

The ideal candidate will possess excellent customer service skills, a positive attitude, and the ability to work effectively in a team environment. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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