Customer Service Liaison

1 week ago


Fort Lauderdale, Florida, United States County of Broward Florida Full time
The County of Broward Florida is seeking a skilled Customer Service Representative to join the Administration Guest Experience Division. As a key member of the team, you will be responsible for providing exceptional customer service to the public, responding to inquiries, and resolving issues in a professional and courteous manner.

Key Responsibilities:

* Respond to customer inquiries via phone, email, and in-person
* Resolve customer complaints and issues in a timely and professional manner
* Provide information and assistance to customers regarding County services and policies
* Collaborate with other departments to ensure seamless customer service

Requirements:

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

We are an equal opportunity employer and welcome applications from diverse candidates.

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