Customer Service Ambassador

7 days ago


Muncie, Indiana, United States Champion Industries Of Muncie Full time
Job Overview

Champion Industries Of Muncie is seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. This exciting opportunity allows individuals to develop their skills in customer relations, customer service, and marketing fields.

We are a dynamic and expanding company that values a positive work culture and environment. Our ideal candidate will have a passion for delivering exceptional customer experiences and a strong desire to grow into a rewarding career.

Key Responsibilities:

  • Engage with customers in a professional and welcoming manner to determine their needs and preferences.
  • Align customer needs with our products and services to provide tailored solutions.
  • Promote brand awareness and reputation through effective communication and representation.
  • Provide exceptional customer support and resolve issues in a timely and professional manner.
  • Assist customers with product questions, provide in-person product presentations, and promote company campaigns.
  • Collaborate with colleagues to achieve sales targets and drive business growth.

Requirements:

  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and conflict resolution skills.
  • Proficiency in customer relationship management software and technology.
  • High school diploma or equivalent required; degree in business, marketing, or related field preferred.


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