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Customer Success Representative

2 months ago

Muncie, Indiana, United States Champion Industries Of Muncie Full time
Job Overview

Champion Industries Of Muncie is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This exciting opportunity allows you to leverage your interpersonal skills and passion for customer service to drive business growth and success.

As a key member of our team, you will be responsible for delivering exceptional customer experiences, promoting our brand, and driving sales growth. If you are a results-driven and customer-centric individual who thrives in a fast-paced environment, we encourage you to apply.

Key Responsibilities:

  • Customer Engagement: Engage with customers in a professional and welcoming manner, determining their needs and preferences.
  • Product Alignment: Align customer needs with our products and services, ensuring seamless customer experiences.
  • Brand Promotion: Promote our brand and products in the field, driving brand awareness and loyalty.
  • Customer Support: Provide exceptional customer support, addressing customer inquiries and concerns in a timely and professional manner.
  • Product Presentation: Assist customers with product questions, provide in-person product presentations, and promote our products and services.
  • Campaign Participation: Participate in company campaigns, promoting our products and services to customers and driving sales growth.
  • Order Assistance: Assist customers with product orders, ensuring seamless and efficient order fulfillment.

What We Offer:

  • A dynamic and fast-paced work environment
  • Opportunities for professional growth and development
  • A competitive compensation package
  • A comprehensive benefits program