Current jobs related to Healthcare Customer Service Specialist - Muncie, Indiana - UnitedHealth Group


  • Muncie, Indiana, United States Brightree Full time

    Customer Service Specialist - ResupplyWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our Resupply team. As a key member of our team, you will be responsible for providing exceptional customer service to patients requiring resupply of sleep therapy products.Responsibilities:Initiate and receive calls to/from patients...


  • Muncie, Indiana, United States Brightree Full time

    Customer Service Specialist - ResupplyBrightree is a technology company that develops innovative solutions for the post-acute care industry. We're looking for a Customer Service Specialist to join our team and provide exceptional customer service to patients requiring resupply of sleep therapy products.Key Responsibilities:Initiate and receive calls to/from...


  • Muncie, Indiana, United States Meridian Health Services Full time

    Job OpportunityWe are seeking a skilled and compassionate Behavioral Healthcare Specialist to join our team at Meridian Health Services.About the Role:As a Behavioral Healthcare Specialist, you will work closely with patients and their families to develop and implement individualized treatment plans. Your primary focus will be on providing skills training...


  • Muncie, Indiana, United States Host Healthcare Full time

    About Host HealthcareHost Healthcare is a leading travel healthcare company that offers a range of opportunities for healthcare professionals to work in various settings across the country.Job SummaryWe are currently seeking a Registered Nurse - Hospice Care Specialist to join our team in a hospice care setting in Indiana. As a Registered Nurse with Host...


  • Muncie, Indiana, United States Rollins Full time

    Job SummaryAt Rollins, we're committed to helping protect the world where we live, work, and play. As a Customer Service Specialist, you'll be part of a team that provides comprehensive and efficient pest management services to residential and commercial customers. This role is ideal for individuals who want to grow their career in a rock-solid company that...


  • Muncie, Indiana, United States Meridian Health Services Full time

    Job SummaryMeridian Health Services is seeking a skilled Behavioral Healthcare Specialist to join our team. As a key member of our Adult Severe Mental Illness program, you will provide skills and development training to assist patients and/or families in developing skills directed towards achieving developmental milestones and reducing psychosocial...


  • Muncie, Indiana, United States Meridian Health Services Full time

    Job SummaryWe are seeking a highly motivated and compassionate Behavioral Healthcare Specialist to join our team at Meridian Health Services. As a key member of our Eber Residential Group Home, you will play a vital role in providing a supportive and family-like environment for our adult residents. Your primary responsibility will be to assist residents in...


  • Muncie, Indiana, United States Meridian Health Services Full time

    Job DescriptionWe are seeking a skilled and compassionate Behavioral Healthcare Specialist to join our team at Meridian Health Services. As a DSP, you will play a vital role in providing a family atmosphere in a homelike environment to help residents retain, maintain, and learn daily living skills.Your responsibilities will include assisting residents in the...


  • Muncie, Indiana, United States Indiana University Health Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional service to patients, team members, and providers.Key ResponsibilitiesManage critical and non-critical calls 24/7, utilizing strong verbal...

  • Physician Assistant

    1 month ago


    Muncie, Indiana, United States Weatherby Healthcare Full time

    Job Title: Physician Assistant - Oncology SpecialistWeatherby Healthcare is seeking a skilled Physician Assistant to join our team in Muncie, Indiana. As a Physician Assistant - Oncology Specialist, you will be responsible for providing high-quality patient care in a dynamic and fast-paced environment.Job Description & RequirementsSpecialty:...


  • Muncie, Indiana, United States Indiana University Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at IU Health, Ball Memorial Hospital. As a key member of our operations team, you will be responsible for providing exceptional service to patients, team members, and providers.Key ResponsibilitiesManage critical and non-critical calls 24/7,...


  • Muncie, Indiana, United States Indiana University Health Full time

    We are seeking a highly skilled and dedicated Customer Service Representative to join our team at IU Health, Ball Memorial Hospital. As a key member of our operations team, you will be responsible for providing exceptional service to patients, team members, and providers through various communication channels.The ideal candidate will possess strong verbal...

  • Healthcare Specialist

    3 weeks ago


    Muncie, Indiana, United States Meridian Health Services Full time

    Job Title: Skill BuilderMeridian Health Services is seeking a skilled and compassionate Skill Builder to join our team. As a key member of our healthcare team, you will play a vital role in providing individualized support and skills training to patients and their families.Job Summary:The Skill Builder will work closely with our clinical team to develop and...


  • Muncie, Indiana, United States Michael's Inc Full time

    Customer Service Team MemberAt Michaels, we're looking for a Customer Service Team Member to join our team. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences.Key Responsibilities:Assist customers in finding the products they need, providing a personalized shopping experience.Deliver friendly and...


  • Muncie, Indiana, United States Walgreens Full time

    Job Summary: As a Customer Service Associate at Walgreens, you will provide exceptional customer service, register sales on assigned cash registers, and recommend items for sale to customers.Key Responsibilities:Model and deliver a distinctive and delightful customer experienceProvide customers with courteous, fair, friendly, and efficient checkout...


  • Muncie, Indiana, United States Champion Industries Of Muncie Full time

    Job OverviewChampion Industries Of Muncie is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building strong relationships with them.Key...


  • Muncie, Indiana, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a positive and engaging store environment, and contributing to the overall success of our store.Key...


  • Muncie, Indiana, United States Village Pantry Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.Key...


  • Muncie, Indiana, United States First Merchants Bank Full time

    Job SummaryWe are seeking a highly skilled Service Associate to join our team at First Merchants Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers by responding to their banking needs and resolving any issues that may arise.Key ResponsibilitiesRespond to customer requests for...


  • Muncie, Indiana, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesAdhere to Standard Operating Procedures (SOPs)...

Healthcare Customer Service Specialist

2 months ago


Muncie, Indiana, United States UnitedHealth Group Full time
About UnitedHealth Group:

UnitedHealth Group is a leading healthcare organization dedicated to enhancing the health of our patients. Our mission focuses on improving health outcomes while simplifying the complexities of the healthcare system.

As a part of a physician-led organization, we operate numerous medical offices across various states, employing a diverse team of healthcare professionals committed to excellence.

Position Overview:

As a Patient Service Representative, you will play a crucial role in ensuring a seamless experience for our patients. Your responsibilities will include:

  • Welcoming patients upon arrival and managing their wait times.
  • Assisting patients with the intake process, including document management.
  • Collecting co-payments, co-insurance, and deductibles while issuing receipts.
  • Managing the cashier box and daily deposits in accordance with company policies.
  • Processing walk-in patients and handling visitor inquiries.
  • Answering phone calls and scheduling appointments efficiently.
  • Maintaining and organizing medical records, ensuring timely filing and scanning.
  • Running insurance eligibility checks for patients.
  • Processing requests for medical record releases and maintaining appropriate logs.
  • Performing additional duties as assigned.
Why Choose UnitedHealth Group?

We offer a competitive compensation package that includes:

  • Paid Time Off and 8 Paid Holidays.
  • Comprehensive Medical Plan options, including Health Spending Accounts.
  • Dental, Vision, Life & AD&D Insurance, along with Short-term and Long-term Disability coverage.
  • 401(k) Savings Plan and Employee Stock Purchase Plan.
  • Education Reimbursement and Employee Discounts.
  • Employee Assistance Program and Referral Bonus Program.
  • Voluntary Benefits such as pet insurance and legal insurance.

At UnitedHealth Group, we are committed to fostering a diverse and inclusive workplace. We believe in providing equal employment opportunities to all qualified applicants, regardless of their background.

Qualifications:

To be considered for this role, candidates should possess:

  • A High School Diploma or GED (or higher).
  • A minimum of 1 year of experience in a healthcare or customer service-related field.
Preferred Qualifications:

Experience in a medical front office role, including:

  • Scheduling appointments and managing patient check-ins/outs.
  • Insurance verification and co-payment collection.
  • Familiarity with EMR software and insurance eligibility processes.

UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer. We value diversity and are committed to creating an inclusive environment for all employees.