Technical Support Operations Manager
4 days ago
- Lead, coach, and manage a team of customer support engineers specializing in Axway's MFT and VA solutions.
- Provide training and mentoring to ensure the support team is knowledgeable about Axway's MFT and VA products, common issues, and troubleshooting procedures.
- Foster a culture of accountability, knowledge sharing, and excellence within the support team.
- Regularly conduct one-on-one meetings, performance reviews, and career development discussions with your direct reports.
In this role, you will be responsible for ensuring that all customer interactions are handled in a professional and timely manner, and that all customer feedback is gathered and used to drive continuous improvement. You will also be expected to stay up-to-date on industry trends and best practices, and to contribute to the development of our knowledge base and case solutions.
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Technical Support Manager
3 days ago
Scottsdale, Arizona, United States Axway Full timeAbout the RoleAre you a seasoned leader in customer support, looking to take on a new challenge? Axway is seeking an experienced Technical Customer Support/Operational manager to join our team.This is an incredible opportunity to lead a team of technical experts, collaborating with customers to solve intricate technical challenges. You will gain hands-on...
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Technical Operations Manager
1 week ago
Scottsdale, Arizona, United States Paradox Full timeAbout the JobWe are seeking a Technical Operations Manager to join our team at Paradox. As a key member of our technical operations team, you will be responsible for managing and monitoring our internal systems and networks.As a Technical Operations Manager, you will oversee the installation, configuration, and maintenance of our network systems,...
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Technical Support Specialist
3 weeks ago
Scottsdale, Arizona, United States Mark-Taylor Residential Full timeAt Mark-Taylor Residential, we are committed to delivering exceptional living experiences for our residents. As a leading multifamily real estate developer and manager, we pride ourselves on being recognized as Ranking Arizona's #1 Multifamily Builder and Manager.We are seeking an experienced Technical Support Specialist to join our IT Team. This role will...
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Technical Support Specialist
3 days ago
Scottsdale, Arizona, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our Service Desk Team. As a key member of our team, you will provide exceptional virtual support to our customers, utilizing your technical expertise to resolve complex issues.Responsibilities:Answering incoming calls and resolving customer inquiries in a timely and professional...
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Technical Support Associate
3 weeks ago
Scottsdale, Arizona, United States Cubex LLC Full timeJob Title: Technical Support AssociateAbout the RoleCubex LLC is a global leader in healthcare products and services, providing innovative solutions to animal health practices. We are seeking an Entry-Level Help Desk Specialist to join our dynamic Customer Support team.Salary: $45,000 - $55,000 per annum (based on location and experience)Key...
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Senior Technical Operations Specialist
3 weeks ago
Scottsdale, Arizona, United States Axway Full timeJob DescriptionWe are seeking a skilled Senior Technical Operations Specialist to join our team at Axway, Inc. in Scottsdale, AZ.About the RoleThe successful candidate will be responsible for delivering high-quality computer and network software services to our Enterprise Cloud customers and partners.This includes day-to-day operations of application...
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Technical Support Specialist
3 days ago
Scottsdale, Arizona, United States TEKsystems Full timeTEKsystems is seeking a skilled Technical Support Specialist to join our team in Scottsdale, AZ. As a key member of our team, you will provide exceptional technical support for desktop services, ensuring seamless operations and delivering high-quality solutions.Salary: $65,000 - $90,000 per yearJob DescriptionWe are looking for an experienced Desktop...
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HVAC Technical Support Expert
4 weeks ago
Scottsdale, Arizona, United States Fujitsu General America, Inc. Full timeRegional HVAC Technical Support Specialist OpportunityFujitsu General America, Inc. (FGAI) is seeking a highly skilled Regional HVAC Technical Support Specialist to join our growing team in the Western Region. This role offers an exciting opportunity to provide technical support and training to customers across the USA and Canada.About the Role:The...
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Technical Customer Support Lead
4 days ago
Scottsdale, Arizona, United States Axway Software SA Full timeAbout the Role:We are seeking a Technical Customer Support Lead to join our team at Axway Software SA. As a leader of our support team, you will be responsible for managing the support functions related to Axway's MFT and VA products, ensuring exceptional customer satisfaction through effective issue resolution, technical guidance, and team leadership.We...
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Technical Support Specialist
4 days ago
Scottsdale, Arizona, United States CBORD Group Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at CBORD Group. In this role, you will provide exceptional support to customers, resolving technical issues in a timely and effective manner.You will be responsible for:Assessing customer-reported issues and implementing solutions to resolve system problems.Collaborating...
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Technical Support Specialist
3 weeks ago
Scottsdale, Arizona, United States TEKsystems Full timeJob OverviewThe Technical Support Specialist - Desktop Services role at TEKsystems is an exciting opportunity to join our team as a seasoned desktop support professional.Estimated Salary Range$65,000 - $85,000 per year, depending on location and experience.About the RoleIn this role, you will be responsible for providing top-notch technical support for...
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Technical Support Specialist
3 weeks ago
Scottsdale, Arizona, United States TEKsystems Full timeJob OverviewThe TEKsystems team is seeking a skilled Desktop Support professional to join their operations team. This individual will be responsible for providing technical assistance and support to corporate clients, ensuring seamless desktop environments.
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Scottsdale, Arizona, United States Johnson Service Group Full timeJob OverviewWe are seeking an IT Services Engineer to join our team at Johnson Service Group. This individual will be responsible for providing technical support to internal employees, mentoring the help desk team members, and handing escalations from other team members.The ideal candidate will have strong technical knowledge of hardware, software, and...
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Technical Support Specialist
4 weeks ago
Scottsdale, Arizona, United States Compunnel Inc. Full timeWe are seeking a skilled Technical Support Specialist to join our team at Compunnel Inc. in Scottsdale, Arizona, USA.The successful candidate will have at least 2 years of experience in a help desk or customer support role and possess strong computer literacy skills.Key responsibilities include providing exceptional technical support to customers via various...
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Technical Delivery Manager
4 days ago
Scottsdale, Arizona, United States Early Warning Services, LLC Full timeAre you a motivated Technical Delivery Manager looking for a new challenge? We're seeking an experienced Technical Delivery Manager to lead our software development team in delivering high-quality projects on time and within budget. As a Technical Delivery Manager, you will be responsible for planning and executing projects using Agile methodologies,...
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Technical Support Specialist
3 weeks ago
Scottsdale, Arizona, United States Compunnel Inc. Full timeJob Summary">We are seeking a highly skilled Technical Support Specialist to join our team at Compunnel Inc. in Scottsdale, Arizona.">About the Role">The successful candidate will be responsible for providing exceptional technical support to our clients via phone, email, and remote desktop assistance.">Key Responsibilities">Providing timely and effective...
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Support Specialist for Municipal Operations
1 week ago
Scottsdale, Arizona, United States City of Scottsdale, AZ Full timeWe are seeking a highly skilled Support Specialist to join our Municipal Operations team. In this role, you will provide technical assistance and support to our staff, helping them navigate various systems and tools.The estimated salary for this position is $48,000 annually, considering the location in Scottsdale, AZ, and industry standards.This is a...
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Facilities Manager Assistant
4 weeks ago
Scottsdale, Arizona, United States Management Support Full timeWe are seeking a diligent Facilities Manager Assistant to join our team at Management Support, a reputable property management company specializing in luxury multifamily apartments. The ideal candidate will be responsible for maintaining the cleanliness and organization of our properties, ensuring an exceptional living experience for our residents.As a...
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Scottsdale, Arizona, United States TEKsystems Full timeJob OverviewWe are seeking an experienced Technical Lead to oversee the design and delivery of high-end audiovisual (AV) systems for commercial applications.This role involves collaborating with various stakeholders to ensure seamless system integration and operation. Our ideal candidate will have a strong background in AV installation, maintenance, and...
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Technical Support Specialist
4 weeks ago
Scottsdale, Arizona, United States Resource Logistics Full timeJob Description:Resource Logistics is seeking a skilled Desktop Support Engineer to provide technical assistance to our clients. The ideal candidate will have experience with IT infrastructure, hardware, and software support.Key Responsibilities:Provide technical support to users via phone, email, and in-personLog and track issues, and document...