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Technical Support Specialist

1 month ago

Scottsdale, Arizona, United States Compunnel Inc. Full time

We are seeking a skilled Technical Support Specialist to join our team at Compunnel Inc. in Scottsdale, Arizona, USA.

The successful candidate will have at least 2 years of experience in a help desk or customer support role and possess strong computer literacy skills.

Key responsibilities include providing exceptional technical support to customers via various channels, resolving complex issues efficiently, and maintaining accurate records of interactions.

As a Technical Support Specialist, you will be expected to:

  • Provide timely and effective technical assistance to customers
  • Resolve customer complaints in a professional and courteous manner
  • Document all customer interactions and maintain accurate records
  • Collaborate with internal teams to ensure seamless issue resolution

The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work effectively in a fast-paced environment.

In return for your expertise, we offer a competitive salary range of $55,000-$65,000 per year, depending on experience.

This position requires a BSc or BA degree in Computer Science or a related field.