Restaurant Operations Manager

6 days ago


Frederick, Maryland, United States Rubyhill Ventures, LLC Full time
About the Role

Rubyhill Ventures, LLC is seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for assisting the General Manager in managing the daily operations of our restaurant to provide quality food in a clean, safe, and efficient manner.

Key Responsibilities
  • Leadership and Team Management: Assist with hiring, training, supervising, managing, directing, and developing a team of Great People to provide a SuperSONIC experience to every guest.
  • Guest Satisfaction: Make every guest a repeat customer by ensuring the guest leaves the lot satisfied every time.
  • Communication and Feedback: Help employees understand the big picture and their role by sharing the why behind tasks, celebrate team successes, and coach for better performance.
  • Shift Management: Set clear expectations and provide continuous feedback throughout the shift, create an upbeat positive atmosphere during the shift that makes work fun.
  • Operations and Compliance: Manage the majors: food and paper, labor, and guest service, maintain and enforce SONIC safety and sanitation standards, and relentlessly comply with all federal, state, and local laws and regulations.
Requirements
  • Leadership and Communication Skills: Excellent leadership and communication skills to effectively manage and motivate a team.
  • High Standards: High standards for self and the team, with a positive attitude, especially during rushes or stressful situations.
  • Resiliency and Adaptability: Resiliency – trying different approaches to solve a problem; working to get better every day, eagerness to learn and grow professionally and personally.
  • Time Management and Organization: Ability to prioritize and complete tasks accordingly, effective communication skills; basic math and reading skills.
  • Availability: Willingness to work irregular hours, including nights, weekends, and/or holidays.

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