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Lead Assistant Manager

2 months ago

Frederick, Maryland, United States Five Guys Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Five Guys. As a key member of our management team, you will be responsible for leading a team of employees and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities
  • Leadership and Team Management: Lead a team of employees and provide guidance and support to ensure that they are equipped to deliver excellent customer service.
  • Operational Excellence: Ensure that all aspects of restaurant operations are running smoothly, including food preparation, customer service, and inventory management.
  • Customer Service: Foster a positive and welcoming environment for our customers, ensuring that they receive an exceptional dining experience.
  • Cost Control: Manage labor costs, inventory, and other expenses to ensure that the restaurant is operating efficiently and effectively.
  • Training and Development: Provide training and development opportunities to employees to help them grow and succeed in their roles.
Requirements
  • Leadership Experience: 1+ years of leadership experience in the restaurant industry, with a proven track record of success.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide a positive and welcoming environment for customers.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with employees, customers, and other stakeholders.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze problems and develop effective solutions.
  • Teamwork: Ability to work effectively as part of a team, with a positive and supportive attitude.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for advancement and career growth, with a focus on promoting from within.
  • Comprehensive Benefits: Comprehensive benefits package, including 401(k) with match, employee assistance program, and employee relief fund.
  • Secret Shopper Bonus: Secret shopper bonus plan, with opportunities to earn additional income based on customer feedback.
  • Family Bonding Leave: Family bonding leave for general managers and assistant managers, with up to 12 weeks of paid leave based on time with the company.